Logistics Coordinator
Resume:
Megan Smith
South Pittsburg, TN *****
**************@*****.***
Professional Summary
Versatile property manager with 6 years of experience in residential and commercial property management. Proven track record in enhancing tenant satisfaction through effective conflict resolution and proactive maintenance oversight. Skilled in implementing security measures and optimizing rent collection processes, significantly improving cash flow. Demonstrated leadership in coordinating with contractors and vendors to ensure high-quality property improvements while staying compliant with industry regulations. I also have 7 years in the logistics industry. I have been the leader to my select drivers. I would stay in contact with them to make sure the ride and the load will arrive on time. Problem solving is something I excelled to the best of my abilities. I know how to work with a team. As a leader or a follower. I know how to work with the Insight, McLeod, PC Miler, Bulkloads. I also excel in making cold calls in order to get a loaf covered. Customers are my number one. I know how important it is to stay in communication with my contact to inform them as soon as an issue came about. I can multi task. Answer phones, transfer calls, the filing, the problem solving, and to say, "Today was an amazing day, I can't wait for tomorrow!"
Authorized to work in the US for any employer
Work Experience
Property Manager
AAA Staffing Agency-Scottsboro, AL
January 2025 to April 2025
• Managed and oversaw daily operations of residential and commercial properties, ensuring efficient and smooth functioning of all aspects of property management
• Collaborated with contractors and vendors to coordinate property repairs and improvements, ensuring high-quality work and cost-effectiveness
• Handled tenant disputes and conflicts professionally and effectively, maintaining positive relationships and minimizing legal complications
• Implemented security measures, such as surveillance systems and access control, ensuring the safety and security of both tenants and property assets
• Stayed updated on industry trends, market conditions, and legal regulations, adapting property management strategies accordingly
• Successfully navigated and resolved legal challenges, such as evictions and property-related disputes, minimizing financial and reputational risks
• Implemented a proactive rent collection process, reducing late payments by XX% and improving overall cash flow
Logistics Coordinator/Dispatcher/Planner/ Freight Broker Schwend Logistics-Jasper, TN
November 2021 to August 2024
• Coordinated and scheduled the timely delivery of goods and materials to various locations, ensuring efficient use of resources
• Managed a team of XX drivers, assigning routes and monitoring performance to ensure on-time deliveries
• Utilized GPS tracking systems to monitor vehicle locations and provide real-time updates to customers regarding delivery status
• Implemented new routing software that improved efficiency by XX%, resulting in reduced fuel consumption and increased customer satisfaction
• Maintained accurate records of all shipments, including tracking numbers, delivery dates, and recipient information
• Responded promptly to customer inquiries regarding shipment status or changes in delivery schedules
• Liaised with suppliers, carriers, and customs officials to coordinate international shipments and ensure compliance with import/export regulations
• Monitored driver performance metrics such as on-time delivery rate, average speed, and fuel consumption for continuous improvement initiatives
• Closely monitored traffic conditions and weather forecasts to anticipate potential delays or disruptions in the transportation network
• Served as a point of contact for drivers during transit, providing support for any issues or emergencies that arose during deliveries
• Negotiated contracts with third-party logistics providers (3PL) for additional capacity during peak seasons or unexpected demand spikes
• Maintained up-to-date knowledge of industry regulations pertaining to hazardous materials handling procedures
• Developed key performance indicators (KPIs) for tracking operational efficiency metrics such as delivery accuracy rate and average turnaround time
• Managed the dispatching of vehicles according to established schedules while considering factors such as vehicle availability and driver hours-of-service regulations
• Maintained strong relationships with carriers through regular communication regarding performance expectations and issue resolution
My daily duties are to email and call the drivers and make sure they are on track to pick up and deliver. I plan loads weekly from dedicated customers. I keep up with appointment times for each facility. Multitasking and making phone calls are two main things I do daily. I also broker loads to potential carriers. I also problem solve and come up with solutions quickly if anything happens to the drivers and trucks. I work closely with other coordinators to make sure all loads are covered and delivered on time. I use Excel daily to help me keep track of important details. I know programs such as Insight, Mcleod, Omnitracs. Reference: HR: Joanna Schwend 352-***-****
Main Terminal in FL: 352-***-****
TN Terminal in TN: Chad Z: 727-***-****
Property Manager
Akers-Bracken Real Estate
June 2018 to November 2023
• Collect rent
• Make sure maintenance is handled properly
• Make sure tenants needs are met and always provided a listening ear to their questions or concerns
• Developed and maintained positive relationships with tenants, addressing concerns and inquiries promptly, contributing to a high tenant satisfaction rate of XX%
• Conducted regular property inspections to identify maintenance needs, safety hazards, and compliance issues, ensuring a well-maintained and safe living or working environment
• Implemented a proactive rent collection process, reducing late payments by XX% and improving overall cash flow
• Maintained accurate and up-to-date property records, including lease agreements, maintenance logs, and financial documents, ensuring compliance with industry regulations Reference: Diane Bracken: 423-***-****
Safety Clerk
Covenant Transport-Chattanooga, TN
September 2018 to November 2021
I check in new students coming off the road. I check their hours, videos, and paper logs. I handle all paper logs and can read them well. I also help with anything my manager needs assistance with. I help all drivers go to the right safety/log specialist using email or phone. I use Excel on a daily basis. Reference: Misti Olszewski: 423-***-****
Sales Associate/Cashier
GNC
July 2017 to February 2018
-Helped customers find the right products
-Handled money while checking out customers
-Kept store stocked and cleaned
-Dropped off nightly deposits
Sales/Receptionist/Title Clerk/Cashier
Tim Castellaw Automotive
June 2016 to October 2016
-Answered all incoming calls
-Handled all money transactions
-Filled out all vehicle titles
-Entered new vehicles into the system
-Made sure customers were happy with their service Office Manager/Title Clerk/Collection Agent
JR's Auto Sales
December 2014 to June 2016
-Handled all down payments
-Made and dropped off daily deposits
-Put together all deals and mailed to investors
-Filled out vehicle titles and registered them
-Made daily collection calls to delinquent accounts
-Trained new employees to become collection agents
-Made sure all customers were happy with our service Assistant Manager/Key Holder
Shoe Dept
May 2014 to December 2014
-Made and dropped off daily deposits
-Trained new employees
-Made sure store stocked and cleaned
-Helped customers via in store and over the phone
Assistant Manager
JR Food Mart
June 2011 to April 2012
-Handled daily deposits
-Ordered all stock
-Trained new employees
-Counted and prepared money tills
-Assisted customers with everything they needed
Education
Diploma
Obion County Central Highschool
May 2007 to May 2007
High school diploma
Skills
• Screen printing
• DOT (6 years)
• Attention to detail
• Accounts Receivable
• Freight rate negotiation
• Project management
• Executive administrative support
• Technical support
• Adaptability (10+ years)
• Office experience
• Serving
• Cooking
• Windows
• Writing skills
• Management
• ANSWERING (6 years)
• Team development
• Calendar management
• Canva (3 years)
• Customer acquisition
• Microsoft Excel
• EDI
• Warm calling
• Logistics
• Business development (1 year)
• Phone Etiquette
• Assistant Manager Experience
• Typing
• Management Experience
• Front desk
• Property management
• Marketing (1 year)
• Customer service
• Time management
• Negotiation
• Shipping & Receiving
• Call center
• McLeod Dispatch Software
• Grocery store
• Financial sales
• LIHTC
• Accounts payable
• Dealership experience
• Insight (2 years)
• Computer skills
• Sales
• Logistics sales (3 years)
• CRM software (1 year)
• Recruiting
• Janitorial experience
• Heavy lifting
• Grammar Experience
• Transportation planning
• Google Docs
• Leadership
• Lead generation
• CRM systems
• Communication skills
• Hazmat
• FILING (6 years)
• TYPING (5 years)
• Salesforce
• Microsoft Outlook
• B2B sales
• Log books (6 years)
• OSHA
• Clerical experience
• Computer networking
• Appointment scheduling
• Problem solving (10+ years)
• Underwriting
• Bookkeeping
• Business coaching
• Product marketing
• Relationship building
• Mobile applications
• Load Planner (3 years)
• AI
• Commercial cleaning
• Dispatching
• 3PL
• Financial Report Writing
• Freight Experience
• Salesforce Marketing Cloud (1 year)
• Conflict management
• Microsoft Office
• Microsoft Word (10+ years)
• Cash register
• GPS
• Outside sales
• Personal assistant experience
• Public speaking
• Data collection
• Transportation management systems
• EMR systems
• Answering and transferring calls
• Quality control
• Logistics industry (6 years)
• Supply Chain
• Multi-line phone systems
• Math
• Safety plans
• Research
• AS400
• Accounting
• Accounting software
• Microsoft Powerpoint
• Fair Housing regulations
• Social media management
• Property Management
• Proofreading
• Catering
• Data visualization
• Direct sales
• Account management
• Organizational management
• Microsoft Outlook Calendar
• Landlord-tenant law
• Outbound sales (7 years)
• Automotive sales (6 years)
• Multitasking (10+ years)
• Customer retention (3 years)
• Client services (6 years)
• 10 key typing
• SharePoint
• Social media strategy
• Cold calling
• English
• QuickBooks
• Computer
• HOS (6 years)
• Analysis skills
• Organization
• Filing
• Complaint handling
• Transportation management
• Order entry
• Manufacturing
• Interviewing
• Desktop support
• Skills
• Supervising experience
• Auto estimating
• Tractor-trailer
• Customer support
• Conducting sales calls
• Custodial experience
• Hospitality
• Route planning
• Insight Dispatch Software
• Search engines
• Relationship management
• Mcleod (3 years)
• Data entry (10+ years)
• Yardi
• Upselling
• Transportation sales (4 years)
• HRIS
• Organizational skills
• Strategic planning
• Customer relationship management
• Payroll
• Clerical Work
• Order fulfillment
• Food handling
• Office management
• Fire alarm (10+ years)
• Cash handling
• Freight Brokering
• Product management (2 years)
• Freight brokerage customer service
• Presentation skills
• Collection management
• Administrative Experience
• Microsoft Word
• Outbound calling
• Freight
• Zoom
Certifications and Licenses
Driver's License
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