Maribel Sanchez
***************@*****.***
Houston, TX
Professional Summary
• Highly detail-oriented records and administrative professional with years of experience in customer service and specializing in document and records management.
• Brings a proven track record of maintaining compliance with legal and regulatory standards while streamlining document workflows across public, private, and legal sectors.
• Proficient in document scanning, indexing, redaction, and archiving both digital and physical, and has consistently supported audit readiness and public records compliance.
• Known for strong organizational skills, data accuracy, and ability to train and supervise records teams, excels in environments requiring confidentiality, efficiency, and cross-departmental collaboration.
• Fluent in English and Spanish, well-equipped to support diverse teams and client needs in fast-paced or regulated industries.
Education:
• Furr High School, Houston, TX
High School Diploma
Languages:
• English: Native/ Bilingual and Spanish: Native/ Bilingual Skills:
• Typing Speed: 30-45 WPM
• Computer Software Proficiency
• Detail-oriented organizational abilities
• Organization Skills
• Microsoft Office, Word, Excel, PowerPoint
• Effective Problem-Solving Abilities
• Analytical Researcher
• Efficient Records Administration
• File indexing
• Proficiency in Scanning Equipment
• Customer Service Public Records Analysis
• Document/Records Management
• Supportive Team Player
Professional Experience:
Global Information System Huston, TX Nov 2024 – Present Records Analyst
• Verify and cross-check Excel spreadsheet data with pipe and pressure test documentation to ensure all records are traceable, verifiable, and complete (TVC).
• Research pipeline data using company software and internal databases to locate, confirm, and supplement missing information.
• Maintain and organize technical documentation related to pipeline testing, inspection, and compliance for easy retrieval and review.
• Manage document version control, ensuring updates are properly logged and archived according to internal standards.
• Support document control workflows by indexing, scanning, and filing digital and physical records in accordance with regulatory requirements.
• Collaborate with engineers, field personnel, and data teams to resolve documentation discrepancies and maintain record integrity.
• Prepare documentation for audits and assist with compliance reviews by ensuring the completeness and accessibility of all required records.
County Engineering Records Division Houston, TX Dec 2018 – Nov 2024 Senior Records Specialist
• Acted as the lead for the clerical support team, overseeing daily operations and ensuring compliance with records management policies.
• Managed and fulfilled public records requests by reviewing, redacting, and releasing documents in accordance with legal standards.
• Maintained and updated both manual and electronic filing systems to ensure record accuracy, security, and accessibility.
• Collaborated with the public, internal departments, and government agencies to provide requested information via mail, email, and in person.
• Responded to daily inquiries through various communication channels, delivering timely and accurate information.
• Provided administrative support to department leadership, including preparing documents and coordinating workflow.
• Trained new and existing staff on records management procedures, tools, and policy changes.
• Supervised and coordinated the work of records staff to maintain efficient and compliant operations.
• Assisted the supervisor in planning, assigning, and reviewing staff work and performance.
• Demonstrated adaptability by quickly learning new technologies, procedures, and information.
• Made informed decisions based on government laws and effectively communicated resolutions to internal and external stakeholders.
A1 Personnel Staff Agency Houston, TX Aug 2018 – Dec 2018 Document Scanner Clerk
• Collected various document types and sizes, including record drawings, for digitization and archiving.
• Prepared documents by removing staples, paper clips, and other bindings to ensure smooth scanning.
• Verified document condition and cleanliness before scanning to prevent quality issues.
• Operated high-speed scanning equipment and adjusted settings for optimal image resolution and accuracy.
• Transferred scanned files from USB drives to the company’s designated J drive for secure storage and access.
• Performed quality control checks to ensure clarity, completeness, and correct formatting of scanned records.
• Identified and corrected scanning errors or inconsistencies during post-scan reviews.
• Properly disposed of physical records after verifying successful digital upload in accordance with company policy.
• Maintained accurate indexing and naming of files to support efficient document retrieval.
• Recorded daily scanning activities and submitted weekly progress reports to the supervisor.
• Adhered strictly to privacy and confidentiality protocols while handling sensitive or proprietary documents.
• Utilized Microsoft Excel and Outlook to track progress, manage schedules, and support interdepartmental communications.
• Collaborated with multiple departments to prioritize and fulfill document scanning and digital archiving requests.
• Maintained logs of completed and pending scans, ensuring transparency and accountability across the workflow.
O'Connor and Associates Houston, TX May 2016 – Apr 2017 File Clerk/Scanner
• Collaborated with a five-person support team to manage and update appraisal and cost segregation files across the organization.
• Prepared documents for digitization by removing bindings and ensuring files were clean and damage-free.
• Scanned appraisal records and uploaded them into the network drive, maintaining accuracy and clarity.
• Conducted quality control checks on scanned images, correcting any errors or inconsistencies.
• Indexed digital documents using internal protocols to support efficient retrieval.
• Organized both physical and digital files, improving system efficiency and accessibility.
• Maintained confidentiality and compliance with privacy policies when handling sensitive documents.
• Properly disposed of physical documents after successful digital conversion.
• Coordinated with other departments to fulfill scanning and filing requests and kept records updated.
• Uploaded daily sales data into the WTP system for performance tracking and reporting. Ivey Law Firm Houston, TX Feb 2014 – Jan 2016
File Clerk
• Filed and maintained legal documents, including case files, pleadings, and client correspondence.
• Closed inactive case files and ensured all materials were properly categorized and stored.
• Developed an efficient document storage and retrieval system (physical and digital).
• Answered phone calls, recorded messages, and relayed communications to attorneys and paralegals.
• Conducted regular quality checks to ensure filing accuracy and compliance.
• Retrieved documents and conducted basic legal research to support case preparation.
• Handled incoming and outgoing mail, including preparing and filing court documents.
• Performed data entry, maintained logs of borrowed/returned documents, and tracked file movement.
• Requested medical records and billing documentation from insurance companies on behalf of clients. Pitney Bowes/Novitex Houston, TX Jan 2012 – May 2014 Scanner
• Operated high-speed scanning equipment to digitize physical documents, optimizing scan settings for quality output.
• Indexed scanned files for easy retrieval and archived documents per company protocol.
• Supported mailroom operations including document filing, monthly audits, and sorting incoming correspondence.
• Responded to inquiries about missing documents and ensured timely client communication.
• Worked with various departments to manage bulk scanning projects and maintain organized digital records.
• Maintained real-time logs of completed and pending scans to track productivity and accuracy.