Project Manager Systems Analyst
Resume:
Risa Dale
Arlington, VA *****
********@*****.*** 503-***-****
Professional Summary
With over 15 years of experience in software development, risk management, and project leadership, Risa Dale has successfully delivered more than 100 projects across finance, defense, and tech sectors. She excels in agile development, system analysis, compliance, and technical documentation. Risa is recognized for her detail-oriented approach, strong interpersonal skills, and ability to lead multidisciplinary teams in high-security and complex environments.
She brings exceptional communication skills and a commitment to accuracy, due diligence, and risk mitigation across all project phases. Proficient in Microsoft Excel, MS Office, and other enterprise tools, Risa ensures projects align with compliance and quality standards.
● Proven communicator skilled in facilitating workshops, writing clear documentation, and presenting to senior stakeholders
● Experienced in technical analysis, strategy development, compliance, and stakeholder alignment
● Hands-on in both technical and managerial aspects of software quality assurance, documentation, and cross-functional team leadership Work Experience
Senior Consultant
CGI Federal – U.S. Department of State, Washington, DC Oct 2024 – Mar 2025
● Conducted systems analysis for financial management solutions with a focus on compliance, accuracy, and secure data handling
● Created detailed system documentation ensuring audit-ready records and alignment with risk protocols
Product Owner / SME III / Technical Project Manager Aeyon – Vienna, VA
Jun 2024 – Oct 2024
● Held Top Secret Clearance, supporting Army initiatives including IVAS and PM SWAR projects
● Oversaw product design and technical documentation with emphasis on risk management, detail-oriented execution, and stakeholder communication
● Directed research, alignment, and mitigation strategies during shifting priorities and conflict resolution
Founder & CEO
The Helper – Beverly, MA
Jan 2023 – May 2024
● Developed robotic assistance prototypes focused on compliance with engineering and safety standards
● Integrated technical analysis, project management, and documentation in early-stage product development
Senior Systems Analyst
Fidelity Investments – Boston, MA
Jul 2022 – Dec 2022
● Led product roadmap for Student Debt System with full accountability for technical documentation and compliance standards
● Created detailed API documentation and system flow diagrams, emphasizing accuracy and due diligence
● Supported UX/UI development through clear, interpersonal team collaboration Business Systems Analyst / Technical Project Manager Insitu Inc – Bingen, WA
Feb 2021 – Oct 2021
● Acted as System Administrator and led technical upgrades while ensuring compliance with internal IT policies
● Conducted risk assessments during weather site migration and managed cross-continental projects with high communication skill demands Software Developer Analyst / Technical Project Manager Skidata USA – Portland, OR
Jul 2019 – Nov 2020
● Oversaw QA and technical writing for software releases, with clear focus on accuracy, documentation, and compliance
● Managed remote Agile teams; implemented best practices in MS Office and Excel for statistical analysis and reporting
Business Systems Analyst / System Administrator
Intel Corporation – Aloha, OR
Nov 2017 – Dec 2018
● Delivered reports and presentations using Microsoft Excel, VBA, R, and SharePoint to drive risk mitigation
● Conducted extensive data analysis and compliance checks related to manufacturing safety programs
● Authored policy documentation for internal systems to support due diligence Software Quality Engineering
Temboo – New York, NY
Sep 2013 – Feb 2014
● Led technical project management and release improvement efforts with a strong emphasis on accuracy and risk analysis
● Reviewed and validated multi-language codebases to meet compliance and integration standards
Short-Term Engagements
(Various Clients)
● Credit union and financial services documentation and compliance (e.g., DRM for Nike, proprietary DMS upgrades)
● SharePoint consulting and technical training, emphasizing MS Office proficiency and user documentation
Education
Bachelor’s in International Business / Management Science Kean University – Elizabeth, NJ
1991 – 1994
Associate’s in Humanities
County College of Morris – Randolph, NJ
1988 – 1991
Skills
● Technical & Risk Analysis: Git, SQL, Python, REST APIs, Linux, Java, PowerBI
● Project Management & Compliance: Agile, PMP, Certified Scrum Master, SDLC, Jira
● Documentation & Tools: MS Office, Microsoft Excel, Power Automate, Visio, UI/UX Requirements
● System Administration & Business Systems: SharePoint, Atlassian, System Flow Mapping
● Communication & Collaboration: Stakeholder facilitation, conflict resolution, cross-functional team leadership
Contact this candidate