Property Manager Executive Director

Thomas John Clarke 301-***-****

**** **** ******* *, *-308 *******@**.***

St. Petersburg, FL 33709

Summary of Qualifications:

Detail-oriented problem solver, creative thinker, great public speaker and a hands-on leader.

Clarkeworks LLC, (9/2021 to current)

Home remodeling

Designed and supervise condo demolition and remodel.

Staged and marketed remodel for resale

Vesta, St. Petersburg, FL, Assistant to Property Manager (2024)

Assisted Property Manager in all aspects of her position

Investigated complaints and concerns from residents

Updated contact information for Amherst residents

Spring Hills Mt Vernon, Alexandria, VA; Executive Director (8/2016 – 8/2021)

Increased occupancy for an 82-unit Assisted Living community from 84% to 97.5%.

Reduced the labor cost in the care department by over $12,000.

Open door policy for Department Heads and Front Line increasing employee satisfaction score.

Working knowledge of all Business Office duties to have a deeper depth of all P & L details.

Leader for leasing, conducted daily prospect reviews and spending time with every tour.

Realigned company mission by hiring 3 new department heads and 2 new Community Relations Councilors.

Clarkeworks Consulting, Rehoboth Beach, DE, Owner (5/2016 – 8/2016)

Researched Delaware’s DSAAPD requirements to obtain a license for an Assisted Living community.

Provided Ocean Atlantic Properties with cutting edge information on design and services for retirees looking to move to Truitt Homestead.

Documented critical information obtained from state 4-plan hearings that determine funding for a variety of programs and services in Delaware.

Ensured Ocean Atlantic Properties Truitt Homestead community is compliant under title III and title VII of the older Americans Act.

Attended local and state meetings Ocean Atlantic Properties thought were important to the success of Truitt Homestead.

Researched all county, civic, businesses and church services providing services or housing to aging seniors in Rehoboth Beach.

Created an outline of all components of managing an Independent and Assisted Living community.

Atria Salisbury, Salisbury, MD; Executive Director (8/2013 – 5/2016)

Manage a staff of 77 in a 70-unit AL including 17-memory care (MC) apartments

Increased occupancy from 88% to 98.5% in 5-months achieving the second highest occupancy of 9-mid Atlantic communities.

Achieved 100% occupancy in 3rd quarter 2014 (the first time in 12-years).

Increased 2014 NOI by 30% resulting in an annual bonus for the department heads and me for the first time in 10-years.

Senior Star Living; Executive Director (2009 – 2013)

Senior Star at Wexford Place, Kansas City MO

Managed 54-team members in a 188-unit IL community with an annual budget 11-million.

Increased occupancy from 85% to 93% in 60-days, and 95% in 6-months.

Created a marketing plan that increased traffic 30%.

Senior Star at Burgundy Place, Tulsa, OK

Managed 42-team members in a 133-unit IL/MC with an annual budget of 4-million.

Bonuses every year for surpassing occupancy and NOI.

100% leased 9-times; and 100% leased and occupied 4-times.

Sunrise of Rockville, Rockville, MD; Executive Director (2007–2009)

Managed 62-staff in a 70-unit AL community with an annual budget of 6-million.

Kept expenses 7% under budget for fiscal year 2008.

The Apartment House Inc. Silver Spring, MD (1998-2007),

General Manager

Managed 15-staff for 248-apartments in 3-locations

Increased market rents by 7% in 2005 and 2006 after renovating apartments.

Resident Manager and Marketing Director

Managed 5-staff for 140-apartments in 2-locations

Increased occupancy from 93% to 97.5%.

Horizon Senior Services, Madison WI; Director of Sales and Marketing (1996–1997)

Implemented sales and marketing programs for three retirement communities under construction.

Initialized and customized the ACT relationship database for use by company personnel.

National Association of Home Builders / National Council of Senior Housing, Washington, DC

Assistant Director (1995–1997)

Oversaw all educational programs on current senior marketing and operation trends.

Increased magazine ad sales by 300% and non-dues revenues by 60%.

Education and Certificates

Real Estate Agent, Maryland

Temple University, BS Communications

Assisted Living Managers license for Maryland and Virginia

Medication Technician for Maryland

Fund Raising/Community Service

VP of Salisbury’s Networking Group for senior professionals

Board member for the Tulsa Chapter of the American Cancer Society

Member of the Mayors committee for a summit: “Generations, What We Owe Each Other”

Fundraiser for Alzheimer’s Association of Greater Maryland

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