Services Manager Donor Relations

Crystal G. Williams

**** ******* **. **** *

Hampton, VA 23661

757-***-****

**********@*****.***

Professional Summary: Highly motivated stewardship and donor relations professional, skilled at collaborating with university partners to foster relationships with donors which cultivate future gifts. Work History

Hampton University

Scholarship/Stewardship Manager 08/2023- Current

• Collaborate with university partners on individualized stewardship plans that deepen relationships with donors

• Design and create detailed stewardship reports for key donors of college

• Generate and oversaw production of donor gift acknowledgment letters

• Serve as the initial point of contact for donors and alumni

• Address concerns of issues directed to the Department of Donor & External Relations

• Carried out day-to-day operations accurately and efficiently

• Organize and schedule meetings with internal and external staff, donors, and alumni

• Created and maintained scholarship database for donors

• Created and revised endowment and scholarship descriptions

• Prepare Scholarship reports

• Quickly learned new skills and applied them to daily tasks

• Demonstrated respect, friendliness and willingness to help wherever needed Hampton University

Prospect Services Manager 02/2023 to 08/2023

• Organize and maintain prospect records and files

• Research personal backgrounds, philanthropic histories, wealth markers, and charitable motivations of donors and prospects

• Creates, maintains and enhance the relationships between the Office of Advancement and the University

• Assist with and attends appropriate events locally

• Planned and booked travel arrangements and venues for company events

• Develops reports to support office efforts with planning, and implementing events

• Maintain office records and ensure adherence with policies regarding reporting and respective timelines

• Manage, coordinate and prepare documents/materials for Donors Education

AA in Business Management

ECPI College of Technology- Hampton, VA

Skills

• Critical Thinking

• Operational Records Maintenance

• Process Implementation

• Verbal and Written Communication

• Time Management

• Problem Resolution

• Workforce Development

• Leadership

• Training & Development

• HR Sourcing

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