Relationship Management Supplier Relations

Nicole Mason

Delray Beach, FL ***** 561-***-**** *******.*******@*****.***

Professional Summary

Strategic and results-driven Site Operations & Vendor Coordinator Specialist and Planner/Scheduler with over 16 years of experience in procurement and facilities management. Skilled in streamlining processes, managing large-scale service operations, and supporting cross-functional initiatives. Recognized for improving operational efficiency, maintaining vendor compliance, and ensuring successful end-to-end project execution. Committed to excellence and collaboration in fast-paced environments.

Core Competencies

• Procurement & Sourcing

• Vendor Management

• Strategic Planning

• Facilities Operations

• SAP & CMMS Systems

• Contract Management

• Project Coordination

• Budget Oversight

• Process Improvement

• Microsoft Office Suite

• Bilingual: English/Spanish

Professional Experience

Site Operations & Vendor Coordination Specialist

K+S Services, Jupiter, FL Aug 2023 – Present

• Led end-to-end planning and scheduling of preventive maintenance (PM) activities using SAP system, managing the full lifecycle from service request through execution and closure.

• Acted as the contractor coordinator for EH&S, ensuring all vendors met safety compliance and training requirements before mobilization on site.

• Oversaw the vendor vetting process including scope review, documentation verification, service scheduling, and real-time status tracking.

• Managed the procure-to-pay cycle, including quotation review, PO creation, service confirmation, and invoice processing.

• Collaborated cross-functionally with maintenance, engineering, procurement, and safety teams to minimize downtime and ensure safe, efficient, and on-schedule execution of services.

• Drove continuous improvement in vendor performance and service reliability through structured feedback, compliance monitoring, and data analysis from SAP reports.

Senior Facilities Support Specialist

ADMA Biologics, Boca Raton, FL Oct 2019 – Aug 2023

• Administered CMMS and master data systems, supporting documentation and compliance procedures.

• Oversaw vendor performance, tracked work order completion, validated invoices, and ensured contract compliance.

• Supported budget requests and delivered weekly/monthly operational reports.

• Partnered with internal project teams and third-party vendors to support facility build-outs and improvements.

• Managed daily office operations and collaborated with accounting on financial coordination.

• Prepared POs, sourced suppliers, and maintained procurement records.

• Supported RFP analysis, supplier comparisons, and contributed to award recommendations.

• Ensured facility safety, compliance, and vendor readiness through regular inspections and reporting.

Purchasing Specialist / Office Support

Ericsson Caribbean, Guaynabo, PR Jun 2009 – Sep 2019

• Researched and qualified prospective suppliers to support telecom infrastructure needs.

• Maintained effective communication with internal project teams and external vendors.

• Evaluated supplier capabilities based on compliance with telecommunications standards.

• Prepared RFQs, proposals, and negotiated favorable purchase terms.

• Monitored vendor performance, addressed quality and delivery issues.

• Inspected and evaluated the quality of purchased telecom components and materials.

• Analyzed market and demand trends to support strategic sourcing plans.

• Generated procurement reports and maintained accurate inventory records.

• Ensured adherence to procurement policies and regulatory requirements.

• Coordinated with maintenance personnel and vendors for equipment installation and repairs.

• Oversaw subcontractor work performance and created detailed reports.

• Led cost analysis initiatives and collaborated with budgeting teams.

• Created purchase orders, managed returns, and ensured timely processing.

• Processed employee expense reports and payments accurately.

• Supported month-end financial close with billing, collections, and reporting activities.

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