Senior Manager

Chuck Cianciolo

Cumming, GA ***** 770-***-**** *****.*********@*****.***

Professional Summary

Results-driven Operations leader with over 30 years of experience in manufacturing and service center management. Assumed Full Accounting Responsibilities in 2023 Working with Sage Business Works and Epicor. Proven track record of driving profitability, reducing costs, and leading cross-functional teams. Strong background in Inventory Reduction, Lean Manufacturing, Kaizen, and P&L ownership, with a passion for delivering results and building high-performing teams.

Core Competencies

P&L Management • Accounting Oversight • Operations Management •Inventory Control • Strategic Planning • Cost Reduction • Customer Satisfaction• Continuous Improvement • Lean Manufacturing • Kaizen Activities (5S- Sort, Set in Order, Shine, Standardize, and Sustain)

Professional Experience

Setco Service Co., Atlanta, GA

Service Center Manager — March 2017 – June 2025

Full P&L responsibility for the Atlanta service center, managing annual revenue exceeding $5M for the past three years

Assumed full accounting responsibilities in 2023, including collections, inventory management, A/R, A/P, and financial reporting

Managed Inventory, Reduced physical inventory by 50%

Lead a team of 16 employees, driving performance, accountability, and service excellence across operations

Created KPIs and reporting structures to monitor productivity, cost control, and operational efficiency

Led turnaround efforts resulting in improved on-time delivery and customer satisfaction

Developed and implemented cross-training programs to improve team flexibility and reduce labor costs

Partnered with sales and operations to align service delivery with growth and profitability goals

Directed facility maintenance and capital improvements, enhancing safety and reliability

Koyo Bearings, Dahlonega, GA

Senior Manufacturing Engineer — Aug 2007 – Mar 2017

Implemented sorting method reducing cycle time from 22 hours to 15 minutes

Reduced wheel change time by 67% and CBN grinding costs from $900K to $400K

Led SMED events and process changes, saving over $750K in total

Utilized A3, Lean, and Kaizen tools including 5S+1, SMED, Tachinbo, and others

Indalex Aluminum Solutions, Gainesville, GA

Various Roles — 1998 – 2007

Finishing Manager: Led 140 hourly employees and 7 supervisors, with full P&L responsibility for paint operations

EHS Manager: Drove OSHA injury reduction for three straight years, managed environmental reporting

Project Manager: Oversaw $20M plant expansion, doubling capacity

Manufacturing Engineer: Initiated Kaizen training and layout redesign saving $350K in first year

YKK (USA) Inc., Macon, GA

R&D Engineer — 1992 – 1998

Education & Certifications

B.S. in Industrial Engineering Technology — Southern Tech, 1992

Six Sigma Green Belt — Villanova University

References available upon request.

Contact this candidate