Quality Management Operations

CHEMICAL ENGINEER/ QUALITY MANAGEMENT SYSTEMS EXPERT

Astute, high-energy quality leader and chemical engineer with strong operations management background with a special ability to identify and modify areas in need of improvement. Possess the vision necessary to develop and implement successful action plans, the experience to build and lead effective teams, and the drive and dedication to follow through to deliver over-goal conclusions. Demonstrated proficiency across widely diverse Oil and Gas Industries, Manufacturing, Chemical Engineering, Inspections Companies, Research Institutes and Quality Management positions with over 20 years of work experience in different industries; characterized as a loyal, strong and decisive leader with excellent organization, problem solving, communication, negotiation, and motivation skills.. Bilingual: English, Spanish.

CORE COMPETENCIES

EDUCATION

CERTIFICATIONS

Profit/Loss Project Builder HSE Control Inspection/Certification

Risk & Operations Management Processes Optimization Leadership/High Performance Teams Statistical/Regression/Validation Methods Six Sigma/Lean Techniques

AED Leadership Program. Chicago Illinois. 2021-

Master of Business (MBA), Natural Gas Processing. Zulia University (Current).

Operations Management Post Graduate -Diploma. URBE University.

Bachelor of Science (BS), Chemical Engineer/ Zulia University

Chemical Technician/ETI AB.

ISO 9001:2008 Quality Lead Auditor. 2022

Lean Leader Level III. 2019 Six Sigma Green Belt. 2011

Six Sigma Black Belt 2020.

Business Development: Strategic Planning 2020

EXPERIENCE

VLS ENVIRONMENTAL SOLUTIONS, Houston, Tx Octubre 2023 – April 2025

Director of Quality

Responsible for developing, implementing, and overseeing the Company’s Total Quality Management System in alignment with the Digital Transformation and Operations Programs.

Work with key stakeholders to lead the design and development of a new Quality Management System that will serve as the framework for the business.

Led the Design, Mapping and Implementation of Technical and Regulatory Framework for the 4 Divisions.

Provide technical Support to Waste Management Divisions and Regulatory Matter.

Design and deployment of TQMS Training Program to educate employees on the TQMS, its processes, and their responsibilities in maintaining quality standards.

Design of TQMS Software to manage the program.

Establish and implement applicable measurements, Quality metrics, and Performance Indicators for monitoring the Quality Management System effectiveness and identify areas of improvement in processes across the organization.

Prepare regular reports on quality performance and improvement initiatives for senior management and relevant stakeholders.

Processes Value Stream Mapping and Processes Holistic Integration.

Complies with corporate guidelines and legal requirements on business ethics.

Foster a culture of quality awareness and continuous improvement throughout the organization.

Champion continuous improvement initiatives to enhance the efficiency and effectiveness of quality processes using different quality tools and techniques such as Six Sigma, Lean, Kaizen, and others to obtain Processes Optimization, Waste and Cost Reduction, among others.

Ensure that risk assessments are conducted regularly, and appropriate actions are taken to minimize risks.

Plan and conduct internal audits to evaluate the effectiveness of the QMS and ensure compliance with established standards.

Collaborate with customers and suppliers on quality-related matters and maintain strong relationships with external stakeholders.

BASF CORPORATION, Houston, Tx November 2021 – January 2023

Global Quality Manager. Global Oilfield Solutions

Responsible to direct the implementation and maintenance of the Global Quality Management System for Oilfield Solutions.

Promote ISO 9001:2015 standards and Process Mapping Approach across all the business including regulatory and mandatory standards to guarantee full compliance and transparency.

Lead and coach Management QMS Initiatives, Standards and Policies including Improvement Projects, Six Sigma, Lean Practices and others strategical projects.

Act as the Global Subject Expert for Oilfield Chemicals Portfolio.

Support and promote a best-in-class quality system & structure. Promote identification of critical gaps associated with global processes and processes deviation, manage of change, and material review process and propose strategies of improvement/mitigation to all level of organization.

Responsible for identify, create and follow up Quality KPI’s aligned to Business Needs.

Responsible to led Quality Audit Program including quality internal audits, certifications, third parties, suppliers among others.

Leader of Non-Conformities Report System and CAPA System. Leader of NPS and NCM Processes Integration.

Responsible of leading the Global Library Maintenance, processes mapping, document control including products specifications and quality records. Collaborate with safety data sheets documentation.

Identify and promote Cost of Quality Tracking and its improvement across the organization.

Acts as Global Recall Manager for Global Oilfield Solutions Business. Participate in Risks Assessments, lead contingencies and drills to guarantee Recall Process full implementation and the proper Lessons Learn Communication. Collaborates on training needs within the quality network to ensure effective skill set balance, geographic support, and employee development including quality curriculum elaboration.

AIR COMPRESSOR SOLUTIONS, Odessa, Tx October 2020 – November 2021

Director of Operations and Quality

Responsible to direct Operations and Quality Processes of Odessa Facility and Branches.

Led Management Quality System Implementation, Standards and Policies including Improvement Projects, Six Sigma, EOS and others strategical projects.

Guarantee ACS healthy operations including Financials, Safety, Human Resources Aspect, among other fields providing closely feedback to ACS President and Financials Manager.

Control/Review P&L of all ACS Facilities.

Manage the Operations for Permian Region establishing KPI’s and track their performance across Service, Rental and Parts Departments.

Determine, set, track and improve goals, targets, indicators for Headquarters and Branches.

Responsible for coordinating and managing orders and assigning staff. Supervising Technical and Branch Managers Team.

Provide guidance, resources, tools, coaching, training amount others requires resources to assure the maintenance of Headquarter and Branches Operations, to maximize quality and service to our customers.

Solely responsible for ensuring the all ACS Personnel is adequately trained and resources adequately provided to guarantee that our company appropriately services our customers.

Lead and promote processes standardization, including root cause analysis tools that improve internal and external customer experience and decrease complaints and increase Customer Satisfaction.

BAKER HUGHES CORPORATED, Midland, Tx January 2019 – April 2020

Quality Manager Permian Region

Maintenance of Quality System certification under ISO 9001 Standard and Licenses and Quality Control Programs for Permian Region for Artificial Lift Products.

Responsible for Quality Control for Permian Region (1 AMO Major Shop and 4 Cable Shops), including raw materials, semifinished goods and finished products. Quality Production Control for Assembly, Test, Painting, Coating and Instalation Processes.

Implementation of Quality Inspections Plans Design. Material Movements and Inventory accuracy Control.

Implementation and Control of Quality and Compliance KPI’s and Objetives. Responsible for monitoring Customer Complaints, Non-Conformities and Flawless Execution Program.

Supervision of Quality Team. Competency Management Program Implementation.

Identify Production Processes Deviations, Manage of Change and Risk Management. Improvement Projects Leader.

Root Cause Investigation Leader, Corrective Actions CAPA’s Analysis and Deployment.

Quality Department Budget and CAPEX Controller.

Managed Tools Fleet Calibration and Supplier Development and their performance tracking.

Improvement amd Achieve Flawless Execution over 95% Project for Permian Region.

TITAN AMERICA, Miami, Fl November 2017 – January 2019

Quality Control Labs Coordinator

Designed mixtures to ensure customer needs and specification requirements were met with the optimal combination of materials. Evaluated and implemented new raw materials and products.

Implemented and sustain Quality System for the four QC Cement Labs under ISO 17025/ ISO 9001.

Monitored and controled performance of raw materials and products. Maintained, managed, and communicated quality key performance indicators for the area.

Developed quality control plans for labs and plants in accordance goverment requirements. New Standards implementation. Improved Lab’s Layout Areas in order to improve reliability and accuracy.

Supervised Technicians and Production Crews. Provided training to Lab’s personnel.

Managed continuous improvement projects for zero defects and zero waste.

Monitored Cost Structure and Lab expenses.

BAKER HUGHES CORPORATED, Maracaibo, Zulia, Ve July 2012 – May 2015

Upstream Chemicals/Account Coordinator II / Sales Manager

Led Chemicals Upstream West Venezuela Sales Market. Provided technical support and Marketing Analysis to Upstream Chemicals West Operations.

Built /reviewed technical reports of all phases of the new projects and contracts (Initial injection phase, Starting up, monitoring phase).

Monitored Dehydration Process of crude oil products specially demulsifiers, and Natural Gas and Water treatment. Corrosion management to H2S control.

BAKER HUGHES CORPORATED, Maracaibo, Zulia, Ve March 2007 – May 2012

Oil Tools (Completions) / Assurance Quality Supervisor

Managed Maintenance QMS certification under ISO 9001:2008 Standard and Licenses VAM of Completions Oil Tools Manufacturing Plant.

Provided Quality Control Technical Support to Completions Manufacturing Operations including raw materials, semi-finished goods and finished products. Quality Inspections Plans Design and Execution. First Article Implementation.

Coordinated Internal and externals Audits, Suppliers, certification and license VAM audits. Six Sigma Green Belt Project Plant Owner. Led Auditors Team. Supplier Audits Program and Technical Visits.

Non-Conforming Product Control, Corrective and Preventive Actions Development, Risk Management, First Alert Administrator (Customer Complaints and Field Failures). Responsible for Document and Records Control

Led Rejections Reduction Project with 70% of improvement in reported costs.

Six Sigma Green Belt Certification Project completed under budget on record time. The CoPQ platinum goal was reached.

INCOLAB SERVICES, San Francisco, Zulia Ve August 2004 – February 2007

Inspection Services Management/ Quality Department Coordinator

Implementation and maintenance of the Management Quality Systems under 9001:2000, ISO 17025:2005 and ISO 17020:1999 standards for West Venezuela and South Colombia Chemical Labs.

Supervised the inspection, control and análisis of raw materials and products.

Managed vendor quality control. Standards and procedures validation. Performed New Protocols Validation.

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