IT Project Manager
Resume:
Meloney Thomas Ashford
Phone: 205-***-****
Email: *********@*****.***
Professional Summary
Highly accomplished and results-oriented IT Project Manager with over 17 years of success in leading complex technical projects within the Information Technology, Telecommunications, Billing, and Healthcare Insurance industries. Adept at managing all phases of the Software Development Life Cycle. Proven expertise in budget management, cross-functional team leadership, vendor coordination, risk mitigation, regulatory compliance, and delivering projects that consistently exceed expectations.
Core Competencies
IT Project Management (Agile, Waterfall, Hybrid)
Software Development Life Cycle (SDLC)
Project Management Body of Knowledge
Budget Planning & Cost Control (up to $50M)
Jira, Clarity/NIKU, Microsoft Project
Professional Experience
Senior IT Project Manager
Accenture, Birmingham, AL
December 2000 – February 2017
Served as primary liaison between Accenture and BellSouth/AT&T stakeholders within the IT Billing Department.
Managed multiple concurrent technical projects in excess of $50M.
Oversaw all SDLC phases including requirements analysis, design, development, testing, deployment, change management, implementation support & lessons learned.
Facilitated project planning sessions and status meetings with clients/stakeholders, cross-functional teams, vendors, and 3rd party entities.
Created and maintained detailed project documentation including project charters, timelines, resource plans, and risk logs.
Ensured compliance with Sarbanes-Oxley and other regulatory requirements.
Used NIKU/Clarity and Microsoft Project Manager for resource tracking, budgeting, and reporting.
Conducted internal audits and collaborated with external auditors for compliance verification.
Provided coaching and mentorship to on-boarding project managers.
Residential Project Coordinator
Keller Williams Realty
May 2022 – Present
Manage end-to-end real estate project cycles, from onboarding clients to project close.
Use CRM tools and MLS platforms to manage property data and ensure timely updates.
Coordinate with inspectors, agents, buyers, and third-party vendors to align with scheduled deadlines.
Provide daily updates, documentation, and support for contract processing and compliance.
Prepare and stage properties for showings and Open House events.
Ensure legal documents are finalized and organized prior to closing.
Housing Program Coordinator (Contract)
The Dannon Project, Birmingham, AL
November 2020 – May 2022
Worked on COVID-19 relief housing grants for clients facing financial hardship.
Administered client eligibility interviews, data entry into the HMIS system, and compliance verification.
Liaised with landlords and agencies to settle overdue rents and secure future housing.
Conducted property inspections in compliance with federal housing regulations.
Provided regular program updates during internal staff meetings and orientations.
Account Coordinator
Computer Science Corporation, Birmingham, AL
December 1999 – December 2000
Supervised 50+ claims examiners and provider maintenance staff.
Analyzed HMO contractual agreements and maintained regulatory compliance.
Led team meetings, hired staff, and provided performance feedback.
Created and delivered weekly reports and quarterly presentations to senior management.
Subscriber Customer Service
Blue Cross and Blue Shield of Alabama, Hoover, AL
February 1997 – December 1999
Provided exceptional customer service and technical support to subscribers.
Explained benefits, assisted with claims, and ensured HIPAA and COBRA compliance.
Handled escalated calls and provided resolutions with a high rate of satisfaction.
Education
Bachelor of Science in Business Management
University of Alabama at Birmingham, Birmingham, AL
Graduated: 1996
Certifications
PMP Certification (currently in progress)
Technical Skills
Project Management Tools: Jira, Clarity/NIKU, Microsoft Project Manager
Documentation & Analysis: Microsoft Office Suite & Google Docs
Methodologies: Agile, Scrum, Waterfall, PMBOK
Compliance: SOX, HIPAA, FDA
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