High School Strategic Initiatives
Resume:
Raylonda Cunningham
Senior Analysts
Accomplished Management professional with over 15 years of progressive experience in Leading teams, driving strategic initiatives, and optimizing operational performance. Adept at fostering a culture of collaboration and innovation while maintaining a strong focus on customer satisfaction and business. Seeking a challenging leadership role where I can leverage my extensive expertise to contribute to organizational success and enhance overall team effectiveness.
Experience
Senior Analysts
First Horizon Memphis,Tn
Mar 2023 - Present
Collections Manager
American Financial/American Car Center Memphis,TN
Jan 2013 - Feb 2023
Collector
RAB Inc. Memphis,Tn
Aug 2005 - Jan 2013
Education
High School Diploma
Fairley High School Memphis, TN
Aug 1999 - May 2002
Honors Graduate
*********@*****.***
Address
7026 Foxhall Dr Horn Lake, MS 3863
7
Phone
Skills
Account Mangement
Account Auditing
Credit and Collections
Records Management
Advances Management System
(AMS)
Financial Transactions
Superior Attention to Detail
Microsoft Office
Microsoft word
Excel
Ten Key
Languages
Engilsh
Collecting information on business performance, company needs, and client needs.
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Looking for trends and areas of improvement and using statistical methods to collect data
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Writing easy-to-understand reports and building charts and graphs to present results.
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Working with managers and executives to ensure changes are effective,and delivering information to stakeholders.
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Manage a team of collections agents, providing guidance, support, and training as needed.
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Communicate with customers regarding their outstanding debts, negotiating payment plans, settlements, or other resolutions.
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Stay current on industry trends and best practices in collections, implementing new strategies or technologies as needed to improve efficiency and results.
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Prepare regular reports on collections activities, presenting data and insights to upper management.
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Develop and maintain relationships with external collection agencies, attorneys, and other service providers as necessary.
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• Collected Student Loan and Credit card payments from customers.
• Manage multiple delinquent accounts for debt collection efforts.
• Keep track of assigned accounts to identify outstanding debts.
Contact this candidate