Human Resources Business Administration

THERESA A. JOHNSON, MA HR Mgmt., BA Business Administration, PHR

**** ********** *****, **** **. Louis, MO 63367 Email: ******@*****.*** 636-***-**** (mobile) CAREER SUMMARY

Skilled Human Resources professional with a career supported by a Masters of HR Management and experience partnering with leaders in organizations of all sizes including publicly traded, Fortune 100 organization with 100,000+ employees, privately held and non-profits. Works well as an individual contributor role or a leadership capacity, consistently developing and nurturing relationships with business partners. RECENT ACCOMPLISHMENTS

Effectively and efficiently led the finance hiring initiative as we worked through the acquisition of Time Warner Cable. This entailed relocations, severances, system integrations, and heavy recruitment efforts; created offers and hired 110 employees in a 6-month period; incredibly tight, detailed timeline; worked with 20+ vendors by ensuring SOWs and MSAs were approved and in place Project Lead/trainer on HRBP training program during promising Comcast acquisition Successfully negotiated three union/labor contracts with the United Steel Workers Union Trained for and taught instructor-led trainings for corporate leadership – “Effective Interviewing & Selection,”

“Leading/Engaging in a Respectful Workplace,” “Presenting Effective Performance Review Conversations,” and

“Leadership Effectiveness”

Effectively provided HR support to five separate corrugated container manufacturing plants throughout the Midwest (4 union, 1 non-union)

Successfully led corporate initiatives; employee surveys, open enrollment, train-the-trainers, policy rollouts PROFESSIONAL EXPERIENCE

EBS (Interim/Contract Role)04/2025-Present

Contractor/Human Resources – placed at 8th Avenue Food & Provisions, Fenton, MO ZRG INTERIM SOLUTIONS (Interim/Contract Role)08/2024 – 11/2024 Contractor/Human Resources – placed at Unilever, Jefferson City, MO WESTROCK CORRUGATED CONTAINER, Chesterfield, MO 12/2021-7/2024 REGIONAL HR MANAGER – MIDWEST PLANTS (MO & IL)

● Served as a subject matter expert in all aspects of Human Resources to employees and company leadership

● Conducted complex/sensitive employee investigations and assisted with action plans and outcomes

● Maintained comprehensive knowledge of policies and four separate collective bargaining labor agreements

● Administered and monitored FMLA, LOAs, and ADA accommodation requests

● Completed sourcing and offers to salaried candidates for employment for MO/IL business units

● Maintained excellent working relationships between the Company and the related unions

● Planned with leaders to identify skill gaps and create strategies to fill open and upcoming roles

● Employer branding and recruitment marketing

● Ensured workers were healthy, satisfied, and engaged in their work while balancing the needs of the employer with those of the employees, both collectively as well as individually

● Assisted with the creation and implementation of effective performance management systems

● Ensured an understanding of the strategy and financial goals of the organization to be able to translate those into a cohesive talent strategy

PASSION HR (Interim/Contract Role) 07/2021 to 12/2021 Contractor/Human Resources Manager – placed at Semco Plastics, Arnold, MO

● Completed companywide I9 audit

● Re-wrote employee handbook to ensure clear and concise information was being presented

● Wrote/updated company policies and procedures to ensure a clear understanding of the information

● Completed salary surveys and obtained approvals to increase wages for employees who were being compensated below market benchmarks

CHARTER COMMUNICATIONS (aka Spectrum) – St. Louis, MO 07/2011 to 04/2021 CORPORATE- SENIOR HUMAN RESOURCE BUSINESS PARTNER

● Served as a knowledgeable resource for corporate employees and management regarding policies, procedures, and handbook content ensuring full legal compliance

● Functioned as liaison between leadership and employees by managing questions and assisting in the resolution of work-related issues

● Conducted complex/sensitive employee investigations and assist with action plans and outcomes

● Maintained comprehensive knowledge of employee benefit programs, present annual enrollment meetings and new hire orientation

● Provided training to leaders on employment law, leadership essentials, and talent acquisition

● Ensured that hourly rates and annual salaries remained competitive by completing market surveys and benchmarking at least an annual timeline; or as needed in more urgent situations

● Collaborated diligently with recruiters and leadership to ensure all job offers were equitable and approved appropriately

● Involved in all facets of employee benefits including conducting open enrollment meetings, HSAs, HRAs, 401(k)

● Administered and monitored sensitive FMLs, LOAs, Americans with Disabilities Accommodation requests MARYGROVE – St. Louis, MO 12/2009 to 6/2011

HUMAN RESOURCE MANAGER

● Functioned as complete support system for supervisors and departmental managers insuring a smooth, fair, and legal operation, investigations as appropriate

● Responsible for full cycle recruitment and employee orientations, backgrounds, and verifications

● Completed benefit and leave administration, new hire enrollments, open enrollments

● Served as employee relations coordinator for campus, monitor FMLA, EAP and LOAs and sensitive ADA accommodation requests.

● Full cycle recruitment: place ads, source, created offer letters and complete background checks

● Presented campus training to all levels of leadership RKS, INC – Wentzville, MO 1998 to 2009

HUMAN RESOURCE MANAGER

● Functioned as complete support system for supervisors and departmental managers insuring a smooth, fair, and legal operation

● Chaired monthly meetings for all departmental supervisors to address and fulfill training needs

● Created and administered all company policies; created Employee Handbook

● Assisted in benefit administration for current employees and COBRA as elected; monitored and processed sensitive FMLA, LOA and ADA cases and accommodation requests

● Full cycle recruitment: place ads, source, created offer letters and complete background checks

● Prepared cases for unemployment; attended hearings as employer representative

● Served as employee relations coordinator for 300+ employees in four locations

● Oversaw administration on Workman’s’ Compensation injuries, continued case management EDUCATION

Webster University – St. Louis, MO

Master of Arts - Human Resource Management

Bachelor of Arts – Business Administration

CERTIFICATIONS & MEMBERSHIPS

● Professional in Human Resources (PHR)

COMMUNITY INVOLVEMENT – ELECTED OFFICIAL

Cottleville Fire Protection District; BOARD OF DIRECTORS – elected to 4-year term SYSTEMS KNOWLEDGE/SKILLS

ADP, Kronos, JDE, PeopleSoft, Windows, Microsoft Office; PowerPoint, Word, Excel, Skype, Lync, Teams, Workforce, Workbrain, Workday, ICIMS, Workforce Solutions, Contract negotiations, Mergers and Acquisitions, Employee relations, Supervision/Leadership, Recruitment, Retention, HR Compliance, Talent Planning, Budgeting, Counseling, Discipline, Oversee HR functions, Executing strategies, Strategic thinker, Promote sustainability, C-Suite, Labor relations, Investigations, SME, Payroll, Compensation www.linkedin.com/in/theresa-johnson-21298984

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