Medical background
Resume:
Linda Hannan
Newport, Ohio **768
*************@*****.***
Work Experience
Housekeeping
Currently working
Baymont by Wyndham
Patient registration clerk
Marietta Memorial Hospital
Resident Aide
07/2021-05/2025
Elison Assisted Living
Appliance Specialist/Countertop design
4/2016 - 9/2020 The Home Depot, Charleston, West Virginia
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Check to ensure that appropriate changes were made to resolve customers' problems.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems. Home Health Aide
3/2016 - 4/2016 Comfort Keepers, Charleston, West Virginia
assisted with laundry and other daily living activities. Documented and notated any concerns or changes. Made sure meds taken. Listened to the person that I was sitting with.
Behavioral Health Specialist
10/2013 - 3/2016 Prestera, Charleston, West Virginia
Monitor, evaluate, and record client progress with respect to treatment goals.
Interview clients, review records, conduct assessments, or confer with other professionals to evaluate the mental or physical condition of clients or patients.
Collaborate with counselors, physicians, or nurses to plan or coordinate treatment, drawing on social work experience and patient needs.
Assist clients in adhering to treatment plans, such as setting up appointments, arranging for transportation to appointments, or providing support.
Supervise or direct other workers who provide services to clients or patients. Sales Assistant
6/2012 - 6/2013 Cabela's, Charleston, West Virginia
Greet customers and ascertain what each customer wants or needs.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Compute sales prices, total purchases, and receive and process cash or credit payment.
Answer questions regarding the store and its merchandise.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Prepare sales slips or sales contracts.
Ticket, arrange, and display merchandise to promote sales.
Exchange merchandise for customers and accept returns.
Watch for and recognize security risks and thefts and know how to prevent or handle these situations.
Place special orders or call other stores to find desired items.
Clean shelves, counters, and tables.
Medical Office Receptionist
1/2012 - 5/2012 Dr. Bassam Haffar, GI, South Charleston, West Virginia
Record patients' medical history, vital statistics, or information such as test results in medical records.
Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
Interview patients to obtain medical information and measure their vital signs, weight, and height.
Show patients to examination rooms and prepare them for the physician.
Clean and sterilize instruments and dispose of contaminated supplies.
Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
Greet and log in patients arriving at office or clinic.
Schedule appointments for patients.
Contact medical facilities or departments to schedule patients for tests or admission.
Inventory and order medical, lab, or office supplies or equipment.
Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients. Registration Specialist
1/2009 - 6/2011 Thomas Memorial Hospital, South Charleston, West Virginia
Answer telephones and direct calls to appropriate staff.
Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
Maintain medical records, technical library, or correspondence files.
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
Receive and route messages or documents, such as laboratory results, to appropriate staff.
Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.
Complete insurance or other claim forms.
Arrange hospital admissions for patients.
Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.
Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
Home Health Care
5/2008 - 1/2009 Putnam County Aging, St. Albans, West Virginia
cook meals for the elderly at the home site one day a week and check vitals and take care of medical needs, the other 4 days a week, drove and delivered meals and took vitals at home and did home checks for elderly and disabled. Systems Support Specialist
10/2005 - 5/2008 Michael's Arts & Crafts, South Charleston, West Virginia
bookkeeping, cashier, daily deposits, floral and picture framing certificates/departments, stock, office and warehouse orders. Activities
Extracurricular Activities
anything outdoors, gardening, spending time with my two sons, reading and going for walks.
Sports Information
youth baseball-youngest plays.
Volunteer Activities
help with coaching when needed.
Education
South Charleston High, South Charleston, West Virginia GPA: 3.25 out of 4.0
High School or Equivalent (GED®, TASC™, HiSet®)
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