Insurance sales agent

America Gallegos

Arlington, TX, ***** 682-***-**** ********************@*****.***

WORK EXPERIENCE

American Income Life Arlington, TX

Life Insurance Agent (remote) May 2024- April 2025

● Handled virtual video calls with potential clients to present health and life benefits

● Assisted customer with a set of questions to determine their approval for life benefits

● Educated customers on how to use and set up their final arrangements to protect their families and loved ones

● Would handle a set of calls between 100-300 a day to inquire customer availability to schedule a consult

Payless Power Fort Worth, TX

Customer Representative (remote)Dec 2023 - May 2024

● Answered customer telephone calls promptly to avoid on-hold wait times.

● Provided primary customer support to internal and external customers.

● Responded to customer requests for products, services, and company information in both English and Spanish.

● Send weekly and monthly reports with self assessments. Dandelion Marketing Irving, TX

Sales Representative June 2023 - Nov 2023

● Minimum customer acquisition of +50 on a weekly basis.

● Delivering product knowledge and expertise to potential customers in English and Spanish.

● Provided timely, courteous and knowledgeable response to information requests.

● Familiarized the team with customer’s needs, specifications, design targets, techniques, and tools to support task performance.

Dart Warehouse Grand Prairie, TX

Team Leader Oct 2021- May 2023

● Fixed and checked high end products for quality assurance on a regular basis, adhering to strict guidelines.

● Prepared over +1,000 shipments with over +10,000 completed products every work day, and assigned daily employee tasks while keeping track of their progress.

● Held meetings with employees to assess and devise improvement strategies.

● Cross-trained and backed up customer service managers. SKILLS AND INTERESTS

● Languages: English, Spanish, basic level Italian.

● Hobbies: Avid reading, logic and word games, trivia, writing, keeping a journal, yoga training. CERTIFICATIONS

● Microsoft Certified Professional 2016.

● Licensed in Life Insurance in TX, CA, OR, PA and MI. EDUCATION

Sam Houston High School Arlington, TX

Honor Award Recipient Cumulative GPA 3.6

Book club member

Debate club member

AVID student

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