Customer Service Front Desk
Resume:
BETTY NKEM OKPOR
MISSISSAUGA ON L5N 1Y5
***********@*****.***
OBJECTIVE
A Position as a Receptionist
Experienced and highly organized front desk Receptionist with over 7years experience, offering excellent customer service and administrator support. Proficient in MS office and adapt at multi-tasking
WORK EXPERICENCE 2024
SBE CANADA
CUSTOMER CARE REPRESENTATIVE
Using computer software to scan phones for areas needing repair
Strong skills in complaint handling
Inspect smart phones for hardware damage
Log in IMEI into the system and restore smartphones to its original factory setting
Excellence in customer service
Computer skills, MS word and excel
TESIDOS OMA, NIGERIA 2021-2023
ADMINISTRATIVE ASSIATANT
Prepare purchase orders for office/ staff stationery and customers
Strong skills in complaint handling
Strong management and organizational skills and time management skills
Cash handling, processing of invoices, purchase order and internal transfer
Excellence in customer service
Proficient in coordinating office administrative procedures
Ability to multi task and prioritize in a fast paced environment
Handling and receiving shipments parcels
Strong organizational and time management skills
Proficiency in Microsoft office ( Word, Outlook, Excel)
HYDRODIVE NIGERIA
RECEPTIONIST 2013-2016
Keep reception area clean
Greet and assist visitors, staffs and clients in a professional manner
Answer and direct calls, take messages and handle general inquires
Monitor and manage calendars including scheduling of meetings
Assist with administrative duties if needed
Answer and direct phone calls, take messages, and handling of inquires
Tracking of office supplies maintain inventories
Proficient in Microsoft office
Ability to multi task and prioritize in a fast-paced environment
Excellent communication skills
Handling shipping and receiving parcels
SLOT SYSTEMS NIGERIA
RECEPTIONIST 2010-2013
Greet and assist visitors
Answering of phone calls and directing it to the right office
Maintains a tidy and clean environment for visitors
Identify and resolve enquires by telephone, written correspondence from visitors
File documentation
Schedule meetings and confirm appointments
Ability to multitask and prioritize in a fast paced organization
Professionalism in handling vital information
Strong organizational and time management skills
EDUCATION
Certificate in Costi Learn Everyday Technology, Canada 2024
Certificate in Health and Safety, Canada 2024
Diploma in Business Administration Nigeria 2002
City College New market Canada 2024
INTERESTS
Traveling, Reading listening to music
REFERENCES AVAILABLE UPON REQUEST
Contact this candidate