SALMA SULTAN
Senior Administrative Assistant I Data Entry
Specialist I
Watssapp+201********* soka *******@*****.***
Skypemve:.cid.def68f30ca6908b2. Egypt.
SUMMARY
I'm professional in more programs MicrosoftWord,Excel,GoogleDocs, Notepad++,libreOfficeWriter,GoogleSheets,AdobeAcrobat,PDF Editor,TypingMaster,OneNote.
I believe I am the ideal candidate for this data entry position due to my strong attention to detail, excellent organizational skills, and ability to manage large volumes of information accurately and efficiently. I am highly proficient in data entry software and tools, and I have a proven track record of meeting deadlines while maintaining a high level of accuracy. Additionally, I am a quick learner who can adapt to new systems and processes easily. My commitment to maintaining data integrity and my strong work ethic make me confident that I can contribute positively to your team.
EXPERIENCE
Data Entry Specialist / link quality innodata
UK Morpheus COMPANY
contract
• Worked at the British company Morpheus in improving the quality of German web links.
• Responsible for the maintenance and update of essential company databases. ensuring the integrity Of financial and customer data
• Processed an average many pages With a
98% accuracy rate, exceeding departmental
targets
• Provided timely ana protessional responses to
customer inquiries Via Chat ana email
platforms.
Resolved customer issues. enhanced Client
satisfaction, and helped boost customer
retention.
ASSiSte•d the sates team in upselling products
and services.
Assistant
pharma company
• Assisted in Oily pharmacy operations. including
managing inventory and handling customer
queries.
Processed prescriptions, maintained accurate
records, and ensured compliance With hearth
regulations.
Sales Support
pharma company
• Supported sates operations by managing
customer databases ana providing accurate
proauct information.
Collaborated With team members to identity
and convert leads into sates.
PROJECTS
• Streamlined the data entry process whiCh reduced average processing time by 25 maxirnjzing team productivity
• Served as a point of contact for inter-departmental database inquiries. facilitating efficient information sharing
• Organized weekly data quality reports for management, identifying trends and areas for improvement. Accurately input and manage targe volumes Of data into company systems. Collaborated with a remote team to meet data accuracy targets and deadlines. Handled confidential information with discretion and professionalism. Utilized Microsoft Excel to organize, analyze. and present data.
• in improving the quality of German web links."
Office Assistant
Reliable Office Support
6/2021 - 06/2022
• Managed daily data entry tasks . ensuring zero errors in stock reports
• Assisted in the enter number and names reports
• Handled confidential information, upholding stringent data protection poticie
Customer Service Representative .
Retyping projects law of UK
company
Retyping, editing, using Microsoft excel for editing fonts, sizes . colour. converting pat to words or other tiles.
University geochemical
Developed a database management system tor
educational institutions to simplify student
enrollment.
KEY ACHIEVEMENTS
Employee of the Month
Awarded Employee of the Month twice at
GIObal Tech Solutions for exemptary data
management and team leadership
Reduced Data processing Errors
Significantly reduced data processing errors by 15% at Innovative Business Solutions through meticulous quality controts ana system checks.
CRM Tool Development
Asststea jn CRM tool development at Reliable Office Support. which became the companywide standard tor client management. Enhanced Office Efficiency
Created a filing system at Reliable Office
Support. whiCh served as a best practice model and improved overall Office efficiency.
Efficiency
Increased productivity by 20% by
implementing a new data entry procedure.
Accuraty
Received the accuracy award tor
achieving 97% accuracy in data entry
Communication
Effectively communicated with Clients to
ensure data accuracy ana met their specific
needs.
EDUCATION SKILLS
Bachelor of Science in Geochemistry Assistant pharmacy science university Customer Service (Chats and Emails)
Geological engineering
Healthcare University of Science and Technology
Sales Support and Upselling
Retyping and Document Conversion
Projects
Data Entry (Fast and Accurate Typing)
Remote Work and Team Collaboration
Notpad++ Google sheets
Data Entry (Fast and Accurate Typing)
Microsoft Office (Word, Excel, PowerPoint)
Appointment scheduling
COURSES
Certified Administrative Professional (CAP)
Intensive CAP certification focused on
aarnnstrative and office management skills.
Stock programs Training
provided by New Horizons Computer Learning
Centers.
PASSIONS
Educational Tech Innovations
Fascinated by the application Of
technology to improve educational systems
and student engagement.
Community Volunteer Work
Actively involved in local community
services, Witn a particular focus on
improving literacy and education access.
Data Organization & Analytics
Passionate about transforming raw data
into actionable insights and efficient
information systems.
Language :
English, Arabic.