Head Coach Assistant
Resume:
Lisa M. Hoover
Forest, VA 24551
****.********************@*****.***
SKILLS
Enthusiastic personality with strong interpersonal skills Proficient with Microsoft Word, Office, Excel, QuickBooks and ProCare Positive and nurturing leader with excellent problem-solving skills Strong work ethic, high attention to detail and well organized Excellent written and verbal communication
Self-motivated, fast learner
Punctual and reliable
WORK EXPERIENCE
Assistant Coach: Liberty Christian Academy Boys Tennis Team 2024 to present
Created a positive and inclusive team environment for teaching and coaching tennis skills to student athletes Developed plans for practices including introduction of new skills, demonstration, observation, corrections and feedback
Designed and implemented drills and games encouraging sportsmanship and respect for all players. Thoroughly taught students the rules of tennis during match play including score keeping, court positioning and strategy Traveled with the team for matches, observed match play, provided suggestions for tactical strategies to beat opponents Ensured a safe training environment by observing the conditions of the court before play, clearing balls from courts regularly, teaching proper techniques and stretching exercises to minimum the chance of injury. Group Tennis Instructor: Lynchburg Parks and Recreation 2024 to present
Enthusiastically implemented customized tennis instruction to children, teenagers and adults throughout the Summer Developed group lesson plans to include introductions, warmup stretches, demonstrations, teaching stroke progressions for the forehand, backhand, serve, volleys and overheads, providing individual help with errors and corrections and providing opportunities to practice
Tailored the lessons based on the player’s age, mental and physical abilities Continuously building off fundamental techniques progressing to more advanced strokes & strategies as players are ready
Incorporated live ball feeds for continuous play opportunities to simulate match play and facilitate decision making Established ongoing open communication with parents and adult players setting clear expectations, schedules, rain makeup dates, individual goals, practice suggestions, questions and concerns. Private Tennis Instructor 2022 to present
Taught and developed students’ tennis skills in individual lessons tailored to each student’s age, level, ability and goals Provided encouragement, positive reinforcement and constructive feedback to help students improve Developed drills to improve technical skills including proper grip, technique, shot accuracy and passing efficiency Identified the strengths & weaknesses of each player and set goals for specific steps to address areas needing development
Adjusted training as needed based on analysis, modified future lessons and training plans to challenge the player and facilitate improvement
4.0 USTA Tennis Captain for 6 years, 3 teams per year Created competitive teams, scheduled players for matches based on individual availability, communicated regularly about lineups and scheduled matches, rescheduled cancelled matches, encouraged team unity by scheduling team get togethers
Office Manager: SML Packaging Solutions, LLC - Forest, VA 2021 to present Organize and coordinate administration duties and office procedures Create and maintain a pleasant work environment ensuring high levels of organization, communication and safety
Regularly use a variety of office software including email tools, spreadsheets, Microsoft Office, Excel and QuickBooks Organize the office layout and order supplies and equipment Open new orders, update them on an excel spreadsheet, keep all records up to date and file finished folders by order number Hands on experience with office machines (e.g. fax machines, scanners and printers) Calculate employee’s timecard hours and create paychecks weekly Handle all quarterly and year end business filings (941 's, 1-9's, W2's, wage garnishments, childcare withholdings, 401K and Company match)
Schedule meetings and appointments
Conduct Interviews, reference checks and onboarding of new employees Handle all HR responsibilities and update and maintain office policies and employee files and handbook as necessary Ensure that all orders are invoiced and paid in a timely manner, e-mail/call customers when past due, follow up with clientele Input all accounts receivable and reconcile the bank and credit card accounts monthly Enter bills into QuickBooks and ensure that all accounts payable are delivered to the suppliers by the due dates Plan and organize all travel arrangements, airfare, hotels, rental vehicles Answer phone calls and handle customers’ inquiries and needs in a courteous and efficient manner Program Director: YMCA of Central Virginia, Lynchburg, VA 2019-2020 Directed and coordinated activities and field trips for two after school programs serving elementary aged children Interviewed, hired new staff, facilitated all staff onboarding and managed regular staff meetings and trainings Built rapport with parents, families and staff by ensuring ongoing positive communication Obtained extensive knowledge of state licensing requirements and ensured compliance of all programs Organized all staff and child records and kept them up to date Provided leadership to all staff, created and managed staff schedules, provided team building opportunities and education Team Leader: TUMC Child Development Center, Lynchburg, VA 2018 Developed rapport and engaged in positive communications with staff and families Supervised, observed staff and made recommendations for center improvements Welcome Desk Customer Service Manager: answered phone, handled all customers' needs Screened, interviewed and trained employees
Scheduled and facilitated tours and registered families Followed through with fingerprinting and background checks Entered data into ProCare including enrollment, scheduling, tracking and billing Attend and provide feedback at the leadership meetings Planned and implemented summer activities and educational field trips for school aged children Drove the bus and supervised the school aged trips to LU Bowling Alley, pool, One Body in Christ, apple orchard, etc. Child Care Owner and Director: Blossoms and Blessings, Manchester, CT 2014-2017 Hired, trained, supervised and observed assistant director, consultants, teachers and substitutes Established and regularly updated policies and communicated them to staff and parents Provide ongoing training and professional development opportunities for staff Scheduled and facilitated tours and enrolled families Assisted staff in resolving conflicts between children and communicating with parents Cultivated positive relationships with families, teachers, state licensing authorities and community Met with parents and staff to discuss students' progress on a regular basis and during parent/teacher conferences Established budgets and set fees for programs
Managed finances and record keeping
Ensured the facility was maintained and cleaned according to state regulations Developed educational programs and set educational standards Managed curriculum and reviewed lesson plans to ensure age appropriateness and distributed monthly newsletters Created weekly schedule for staff and held regular staff meetings Ensured compliance with all local and federal laws governing childcare Placed children in age-appropriate room and advanced them when ready Implemented and used sign language to improve communication and alleviate frustration of non-verbal children Advertised, updated company website and posted activities on our Facebook page Nanny: South Glastonbury, CT 2012-2014
Supervised and cared for a toddler and middle-schooler in a private home Planned age-appropriate activities to foster physical and cognitive development
Encouraged language development through sign language and reading Developed rapport with parents
Set and maintained a consistent schedule including circle time, outdoor play, arts and crafts, feeding and napping Head Teacher: Educational Playcare, Windsor, CT 2010-2012 Supervised and directed children in a safe and nurturing environment Compiled observations based on developmental milestones and created developmentally appropriate lesson plans based on the children's individual needs
Developed curriculum for preschoolers at multiple Educational Playcare locations Communicated and established rapport with parents on a daily basis Prepared and held parent teacher conferences on a quarterly basis Instructed and guided new staff on proper regulations and procedures Prepared documentation and substantiation for the NAEYC Accreditation process Head Teacher: Trinity College Community Child Center, Hartford, CT 2009-2010 Implemented developmentally appropriate lesson plans based on individual observation Established professional rapport with parents, children, and colleagues Prepared and held parent teacher conferences using the Creative Curriculum Collaborated with the director and head teachers regarding trainings, educational workshops, family involvement, and center improvements
Oriented, trained, and developed staff members
Planned and implemented staff meetings and delegated responsibilities Encouraged and fostered a positive atmosphere
Prepared documentation and substantiation for the NAEYC Accreditation process Home Day Care Director: Lisa's Little Learners, Manchester, CT 2003-2009 Provided a loving, supportive and encouraging environment for optimal development of children 6 weeks to 9 years Prepared age-appropriate activities designed to engage the children mentally and physically Recruited and enrolled families into the daycare, gave tours and filed paperwork Developed curriculum, achieved developmental goals and facilitated learning Proficiently handled accounts receivable and accounts payable Kept updated records for each child including medical records and incident reports Inventoried needed supplies and purchased them within budget limits Supervised children during structured activities as well as during free play Met licensing requirements for the state of Connecticut EDUCATION
Bachelor of Science in Human Development and Family Studies (HDFS) Focus on Early Childhood Education (Graduated May 2020) Recipient of the New England Scholars Award for having a 3.5 GPA or higher Dean's List (Fall 1998, Spring 2001, Fall 2001)
CERTIFICATIONS
PTR Certified Tennis Coach
Administration of Early Childhood Education Program Director Certification Head Teacher Certification for Early Childhood Education
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