Becki Lin Hamilton
*** ********* ***** ***********, ** 37160 615-***-**** ********@*****.***
Objective
To be a positive, efficient business manager of a medical facility. Supervising the daily operations and office staff to ensure the professional execution of the core beliefs of the facility.
BACHELOR OF SCIENCE 1985 EAST TENNESSEE STATE UNIVERSITY
Major: Public Relations/Advertising
Minor: Sociology
MASTERS OF HEALTHCARE FINANCE ADMIN 2015 CAPELLA UNIVERSITY
MASTERS OF BUSINESS ADMINISTRATION 2019 CAPELLA UNIVERSITY
Skills & Abilities
Supervising front office of fast-paced medical office, patient scheduling, monthly reports regarding accounts receivables and payables, budgets, inventory management, scheduling front and back of office, payroll and familiar with CareCloud and Epic medical software.
COMMUNICATION
Public speaking, leading team meetings, presentations
LEADERSHIP
Provide positive direction and guidance for employees
Facilitate meetings, newsletters and memos
Supporting employees and patients during Covid crisis
Experience
CLINIC OPERATIONS MANAGER VANDERBILT UNIV. MEDICAL CENTER MARCH 2021 – PRESENT
Responsibilities include participating in projects and/or on-going work activities (timelines, work plans, deliverables) aligned with area initiatives. Supervises day-to-day performance of staff as assigned through ongoing assessment and coaching to achieve goals. Ensures effective operation of an area through development and supervision of processes. Assists in preparation of the annual operating and capital budgets. The responsibilities listed are a general overview of the position and additional duties may be assigned.
SR. ACCOUNT REIMBURSEMENT SPECIALIST VANDERBILT UNIV. MEDICAL CENTER MARCH 2020 – 2021
Responsibilities include filing Medicare appeals, auditing and processing high-dollar Medicare transplant claims, researching causes for denial, filing for reimbursements, and following departmental spreadsheets for outstanding claims and payments.
OFFICE MANAGER HERMITAGE FAMILY PRACTICE MARCH 2019 – MARCH 2020
Scheduling employees, Accounts payable for the office, Budgeting, Inventory control for medical and office supplies, Reconciling month end reports for accounts payable/receivable and billing, Medical records, Supervising scheduling patients
CLAIMS EXAMINER SOUTHERN BENEFIT ADMINISTRATORS JULY 2000 – MARCH 2019
Claims processor, focused on contractual obligations for various union funds
Customer service, working with participants explaining benefits and claim processes
Working with hospitals and medical providers regarding submission of claims and denials