Customer Service Counter Sales

Carla Sanchez

Cell: 432-***-****

**** * ***** **

Hobbs, NM 88240

*************@*****.***

PROFILE

Inventory Coordinator Manager, Parts Counter Sales, Service Department, and Sales Administrator along with Customer Service 25+ years combined experience in medical field and oilfield/construction parts and service. Receiving and Shipping/warehouse department including invoicing, receipt reconciliation, processing payments, filing, opening and closing work orders.

Open to finding a career in a company that values their employees and a company that will encourage growth.

EXPERIENCE

Sales Administrator: 4 River Equipment Hobbs, NM (April 2024-Current)

-Preparation and Processing of Rental Contracts and Sales Contracts, Accounts Receivables and Payables, Daily reconciliation of Checks, Credit cards, and Cash. Communicating with Sales/Rental Reps on available equipment along with Service Manager/Department for status on Equipment Repairs Service Writer: 4 Rivers Equipment-Hobbs, NM(Aug 2023-April 2024)

-Open/Close Work Orders, calling customers for PO’s and processing payments, Quoting customer for approvals, Processing Warranty Work Orders and Parts Warranty, Communicating with Technicians accordingly, Receiving and Shipping out Equipment: rental, purchase and repairs, keep close eye on WIPs Inventory Manager: Lobo Nuts and Bolts-Hobbs, NM(Aug 2022-Aug 2023)

-Receiving Inventory, customer service, locating parts, reorganizing warehouse and inventory for successful finding of inventory, inventory adjustments, cycle counts, counter sales, invoice reconciliation, PO request for end of the month processing. Tax Preparer: HR Block-Hobbs, NM-Seasonal(2019-present)

- Tax Preparations for Taxpayers

Part Counter: Sales/Service Clerk Wagner Equipment Hobbs, NM-June 2021-Aug 2022

Receiving calls from customers service/redirecting calls to proper departments, Invoicing, receiving payment/credits from customers, filing paperwork, daily deposits. Ordering parts and pulling orders for customers. Open/Close work orders for Shop and Field Service, reconciled P-Cards, Input time cards for Field Service Techs, Called customers for payments and PO’s,

SPD Coordinator Medical Center Hospital Odessa, TX - Jan 2018-June 2021 Inventory Control, Cycle Counts, Shipping and Receiving, Receiving FedEx/UPS/ Cardinal Trucks, Invoicing, Distributing supply though out hospital, Customer Service, Understanding Nurse and Dr demand of Proper Supply Office Manager: Rita's Tax Service Odessa,TX - Jan 2012-April 2019 Office Management, Payroll, Hiring and Training assistants, Ordered Supplies, Answering phone calls and setting up appointments for clients, Helped set up Profiles in Data Entry

Booking Corporal: Ector County Sheriffs Office Odessa, TX - Feb 2013-Dec 2017 Started off as Detention officer, watching and keeping safety of inmates, looked over Control center over all inmates, booked and released inmates, preformed pat downs and searches, took inventory over intake of inmates, filing and computer input, writing incident reports, promoted to Booking Corporal, hiring and training new hires, finger print

EDUCATION

Graduate High School Diploma 1998-Career Center Odessa, TX Some College 1998-2002-Odessa College Odessa,TX

SKILLS

Bilingual-speak, read and write (Spanish and English) Proficient in Microsoft Excel, Microsoft Word, Outlook Forklift experience 4 years

DOT physical certified exp 10/25

4 Rivers Equip: Service Advisor, EMS: Rental and Purchase, Raven:Reaching out to customers, Go Aardvark: viewing where most JD machines are located, ADP: Human Resources, Whiteboard: Scheduling Techs

Training on Operating Machines: Wheel Loaders, Backhoe Loaders, Mini-Excavator, Skid Steer

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