Case Management Mental Health

Mariza Romero

North Highlands, CA *****

209-***-**** *************@*****.***

Professional Summary

Compassionate and driven professional with extensive experience supporting at-risk youth, transitional-age youth (TAY), and families across mental health, residential, and community settings. Proven success in trauma-informed care, behavioral support, case management, and leadership development. Adept at building trust-based relationships with clients and leading teams through complex crises. Seeking to advance into a leadership or case management role to continue promoting healing and stability for vulnerable populations.

Core Competencies

Trauma-Informed Behavioral Support

Case Management & Care Coordination

Mental Health & Crisis Intervention

Staff Supervision & Training

Licensing & Compliance Oversight

Client-Centered Advocacy

Interagency Collaboration

Professional Experience

Housing Supervisor

Progress Ranch – Sacramento, CA Jan 2025 – Present

Lead operations for a licensed residential facility supporting youth with behavioral and mental health needs.

Supervise and mentor lead staff; provide training in trauma-informed interventions, CPI techniques, and treatment planning.

Monitor documentation and compliance; report and address licensing violations.

Participate in client intakes/discharges, attend CFT meetings, and support implementation of needs and services plans.

Youth Development Director

Waking the Village – Sacramento, CA May 2024 – Present

Provide therapeutic support and case management for homeless TAY youth and their children.

Assist clients in navigating housing, employment, and education systems.

Maintain detailed service records and provide crisis support and advocacy in transitions.

Community Development Specialist

Progressive Employment Concepts – Sacramento, CA Apr 2023 – May 2024

Provided individualized support to clients with developmental disabilities in pursuing education, employment, and social goals.

Managed caseload documentation and coordinated with interdisciplinary teams.

Advocated for inclusive practices and mental wellness in all programming.

Visitation Specialist

Wayfinder Families – Sacramento, CA Apr 2021 – Mar 2023

Facilitated family visits and delivered parenting support during reunification.

Assessed parent-child interactions and coached parents using trauma-informed strategies.

Documented observations and collaborated with caseworkers on service goals.

Youth Counselor

Children’s Home of Stockton – Stockton, CA Aug 2020 – Mar 2021

Provided supervision, emotional support, and behavioral interventions for youth in therapeutic care.

Assisted in the implementation of individualized treatment plans and medication protocols.

Promoted mental wellness through group activities and relational skill-building.

Registered Behavior Technician (RBT)

Therapeutic Pathways, Inc. – Modesto, CA Nov 2019 – May 2020

Delivered ABA services to children with autism; implemented behavior reduction and skill-building plans.

Collected and reported behavioral data; supported family training and communication under BCBA supervision.

Education

B.S. in Business Technical Management Minor: Criminal Justice

DeVry University

Technical & Soft Skills

Microsoft Office (Word, Excel, Outlook)

Strong Interpersonal Communication

Conflict Resolution & De-escalation

Empathy-Driven Leadership

Organizational Planning & Multitasking

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