Customer Service Data Entry
Resume:
AS
ALEXANDRIA STARKS
********************@*****.*** 510-***-**** Antioch, CA 94509
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Over 15 years Customer Service
Over 9 years Administrative Assistants
Database entry
Billing and Invoicing
Daily Reporting
Spreadsheet development
Appointment Scheduling
Verbal and written communication
Database Administration
Amtrak/Aramark Oakland, CA
Administrative Clerk
02/2021 - Current
Managed daily office operations, including scheduling appointments and managing incoming calls.
Prepared and processed documents such as invoices, reports, memos and correspondence.
Organized and maintained filing systems both electronically and manually. Performed data entry duties to update client information in databases. Provided assistance to other departments when needed. Answered inquiries from customers regarding services or products offered by the company.
Maintained accurate records of financial transactions using accounting software programs.
Resolved customer complaints in a timely manner.
Answered phone to take messages or redirect calls to colleagues. Amtrak/Aramark Oakland, CA
Dot Driver
02/2021 - 08/2021
Assisted with unloading and loading trucks in a safe and efficient manner. Verified inventory against manifests to ensure accuracy of shipments. Conducted daily inspections of the vehicle, including checking fluid levels, tire pressure, brakes, lights., to ensure safety and compliance with DOT regulations.
Drove carefully around tight corners or narrow streets without damaging property or merchandise being transported.
Inspected loads before leaving premises to ensure they were secure and free from damage.
Reported any discrepancies in orders immediately upon discovering them. Trader Joe's Oakland, CA
Crew member/cashier
03/2015 - 09/2019
Educated customers on menu items, product ingredients and nutritional values.
Performed cashier duties such as taking orders, collecting payments and providing change.
Summary
Skills
Experience
Jc penny
Cashier/stock room supervisor
02/2012 - 12/2015
Started as a cashier after 4 months became a stock room supervisor It consisted of ordering products an receiving products. DHL
Mail Encoding/ shorting
06/2013 - 08/2015
Taking packages from all over shorting by area codes an the type of package
Also putting special packages info in the computer. Old Navy
Cashier/recovery team
07/2009 - 01/2015
Ringing up merchandise, helping costumers find merchandise Also placing merchandise back to where it belongs. Unforgettable Images
Assistant Store Manager
03/2006 - 06/2008
•Answering phones to speak with customers.
Advising them on the different package deals.
Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
Maintained accurate records of all transactions, stock levels and employee performance metrics.
Excepting payments for packages and services.
Laney College
Pre Rec
08/2011
Oakland Technical High School
High School Diploma
08/2008
Richard Hervey - Law Office, 510-***-****
Latonya Lockett - Comcast Company, 925-***-****
Brandon Atkins - Trader Joe's, 510-***-****
Mark Cocran Manager for Amtrak/aramark 510-***-**** Volunteer Work (Church)
Photography
Reading
Music
English
Education and Training
Tel
References
Hobbies and Interests
Languages
Contact this candidate