Customer Service General Cleaner
Resume:
Trintiy Rose
***********@******.***
Summary of Qualifications - Well developed interpersonal skills as well as being an effective communicator. Ability to work effectively under pressure. Resourceful problem solver with proven ability to bring quick resolution to challenging
Work Experience
General Cleaner/ Sanitation
New bold Services-Durham NC
January 2023 to August 2024
Cleans and maintain buildings/facilities. Performs heavy cleaning duties, such as cleaning floors, shampooing rugs, washing walls and glass, and removing rubbish.Notifies managers concerning the need for minor or major repairs or additions to building operating systems. Establishes and maintain effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc. Performs complete cleaning of assigned areas. Dusting and sanitizing furniture, equipment, mirrors and fixtures washing windows, walls, ceilings, vents and light fixtures, Sweeping, scrubbing and refinishing floors, Vacuuming and shampooing carpet, Re-stocking restrooms and reporting repairs
Hostess
Uncle Julio's-Durham, NC
February 2022 to January 2023
Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere. Managed guest seating efficiently, ensuring optimal use of available tables and minimizing wait times. Effectively communicated with servers, kitchen staff, and management to coordinate seatingarrangements and maintain smooth operations. Provided accurate wait time estimates to guests, managing expectations in a professional manner. Maintained cleanliness and organization of the host/hostess station, creating an inviting first impression for guest. Assisted in taking reservations over the phone or through online platforms, accurately recording guest information. Handled customer inquiries and concerns promptly and professionally, resolving issues to ensure guest satisfaction
Full Time Sales Associate
The Children's Place-Durham, NC
March 2021 to February 2022
Built and maintained strong relationships with customers, resulting in a high rate of repeat business
Consistently exceeded monthly sales targets by XX% through effective product knowledge and persuasive selling techniques. Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction. Assisted in inventory management by conducting regular stock checks, restocking shelves, and placing orders as needed. Maintained a clean and organized work environment to enhance the shopping experience for customers. Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods. Effectively communicated promotions, discounts, and special offers to customers at the point of sale
Cashier/Customer Service
Zaxby's-Durham, NC
January 2019 to February 2021
Managed cash register operations, including handling cash transactions, processing returns, and providing excellent customer service. Trained and supervised a team of XX cashiers to ensure efficient checkout processes and exceptional customer experiences. Performed regular audits of cashier drawers to identify discrepancies or errors in cash transactions. Developed strong product knowledge to assist customers with inquiries about merchandise availability or pricing. Assisted in training new hires on proper cash handling procedures, company policies, and customer service standards
Education
HillSide New Tech - Durham, NC
2019-2023
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