PROFESSIONAL
SUMMARY
SKILLS
WORK HISTORY
PETE COLARUSSO
DENVER, CO 80239 401-***-**** ***************@*****.*** Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Employee Scheduling
Product and Service
Knowledge
Task Delegation
Recruiting and Interviewing
Cost Reduction
Operations Management
Orientation and Training
Money Handling
AUGUST 2022-AUGUST 2023
Assistant Manager Extra Space Storage Denver, CO Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences. Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
SEPTEMBER 2020-NOVEMBER 2022
Bartender/Bouncer Horseshoe Lounge 414 E 20th Ave Denver CO
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Checked IDs and closely examined patrons' faces to verify age. Ejected unruly patrons from premises.
Patrolled exterior and interior of premises.
MAY 2019-JUNE 2020
Forklift Operator/Wearhouse Worker/Delivery Driver Ryan Herco Flow Solutions 3601 East 39th Ave Denver Colorado Operated forklift in compliance with OSHA guidelines and organizational policies.
Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Unloaded and stacked materials by raising and lowering lifting devices.
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
JUNE 2015-NOVEMBER 2018
Bartender Gary Lee's Motor Club And Grub 176 S Broadway Denver Colorado
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Obtained cash bank and stocked service bar to prepare for operation.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
APRIL 2009-SEPTEMBER 2012
Bar Manager Half Moon Saloon Vail, CO
Closed out cash register and prepared cashier report at close of business.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Improved customer service rankings by resolving issues quickly and accurately.
EDUCATION
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers. OCTOBER 2001-SEPTEMBER 2009
Bartender Vandetta's Vail, CO
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
APRIL 1996-SEPTEMBER 2001
Bar Manager Red Lion Vail, CO
Closed out cash register and prepared cashier report at close of business.
Maximized customer service by training staff, overseeing operations, and resolving issues.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
Strategized plans to increase bar revenue. During my time at the Red Lion we were the #2 apre ski bar in North America. MAY 1996
Bachelor's Degree: History
Colorado State University, Fort Collins, CO