Customer Service Food Safety
Resume:
William Creech
Clayton, NC *****
*************@*****.***
Professional Summary
Diligent customer service professional with 14 years of experience in the fast food and quick service restaurant industry. Proven track record in managing teams, enhancing customer satisfaction, and maintaining operational efficiency. Skilled in food safety, restaurant management, and team supervision, with a strong focus on delivering high-quality service and maintaining cleanliness standards. Seeking to leverage extensive experience to drive success in a customer-centric environment. Work Experience
Customer Service
Speedway/7-ELEVEN-Garner, NC
March 2025 to May 2025
Shift Leader
RHLC Group - Marco's Pizza-Clayton, NC
February 2024 to March 2025
Line Cook
Eggs Up Grill-Clayton, NC
November 2023 to February 2024
I cook everything from pancakes to steaks and I also have done prep work and dishes for this company I’ve also assisted with putting up trucks and it’s also my responsibility to clean my work area after every shift.
Cook
Barbour Court Nursing and Rehabilitation Center-Smithfield, NC September 2022 to November 2023
I am supposed to cook and prepare things based on guidelines from the parent company and my knowledge of food in general has increased with this job. I also clean during my shift and after I serve each meal. I feed anywhere from 140-150 people on a daily bases Cook
Angelo's Pizza-Smithfield, NC
March 2021 to January 2022
My job consisted of primarily cooking pizza, I also cooked other menu items if I needed too Customer Service Representative
Lowe's Home Improvement-Smithfield, NC
January 2021 to March 2021
I was to assist customers in helping the make decisions that were best for them to help their lawn and gardens complete, I also assisted with stocking the sales floor and cleaning the area during down times Pizza Maker
Pizza Hut-Kenly, NC
August 2020 to January 2021
I was to prepare orders among customer request. Maintain the pizza ready to eat counter, clean my work area, prepare for the next shift to be successful
Assistant Manager
Papa John's-Smithfield, NC
January 2011 to March 2020
I was to assist customers is placing orders and make those orders in adherence with standards determined by Papa John's incorporated. I also was to assist with scheduling employees according to their experience. I was to take nightly inventory of supplies and food product. I also had to maintain the cleanliness of the restaurant and keep accurate count of the money with standards put in place by my employers. I also had to make sure that the employees were doing their tasks correctly. Education
High school diploma
Clayton, NC
Skills
• Supervising experience
• Restaurant Management (8 years)
• Food Safety
• Food Preparation
• Restaurant experience
• Store Management Experience
• Cooking
• Food Service
• Supervising Experience
• Customer service
• Food Handling
• POS
• Cashiering
• Management
• Cleaning Experience
• Kitchen Management Experience
• Retail Sales
• Communication skills
• Food Production
• Microsoft Word
• Kitchen Experience
• Culinary Experience
• Team management
• Assistant Manager Experience
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