Executive Assistant Operations Manager

Mary L. Young

Bedford, NH 603-***-**** ************@*****.***

PROFESSIONAL SUMMARY

Highly organized administrative professional with extensive experience supporting executives, managing office operations, and coordinating logistics in higher education and event settings. Skilled in calendar management, travel coordination, internal communications, and document preparation. Recognized for discretion, adaptability, and ability to maintain poise in high-pressure situations. SKILLS

Executive & Administrative Support

Calendar & Email Management

Event & Meeting Coordination

Budget Tracking & Office Operations

Microsoft Office Suite (Excel, Word, Outlook)

Workday, Canvas LMS, Visio

Internal Communications & Document Prep

Scheduling & Travel Arrangements

Cross-Functional Team Support

Customer Service & Relationship Management

KEY ACCOMPLISHMENTS

• Supported high-level executives and managed day-to-day administrative functions across multiple departments.

• Led all scheduling, compliance communication, and administrative operations during COVID-19 response for 1,500+ individuals across campuses.

• Executed logistics for commencement ceremonies, conferences, and campus relocation projects.

• Provided presidential support, drafted internal communications, and liaised with board members and public officials.

• Successfully transitioned a weeklong in-person student conference to a fully virtual format with minimal disruption.

PROFESSIONAL EXPERIENCE

University of New Hampshire (UNH), Manchester, NH 2015 – July 2025 Senior Administrative & Operations Manager

• Provided direct administrative support to the Dean and senior leadership team, managing schedules, logistics, and internal communications.

• Oversaw daily office operations, space scheduling, staffing logistics, and coordination of virtual and in-person meetings.

• Directed administrative response during COVID-19, including scheduling, compliance tracking, and high-volume communication.

• Handled event coordination, budget tracking, and administrative processes for academic programs and college operations.

Granite State College, Concord, NH 2010 - 2015

Senior Project Manager, Office of the Provost (2014–2015)

• Supported Provost’s Office with administrative coordination for multi-campus academic initiatives.

• Maintained project documentation, created reports, and scheduled stakeholder meetings. Special Assistant to the Interim President / Director of Alumni Relations (2013–2014)

• Served as key administrative liaison for the President’s Cabinet, leading internal communication initiatives.

• Managed logistics for alumni events, high-profile meetings, and stakeholder engagement. Executive Assistant to the President (2010–2013)

• Managed all administrative functions for the President’s Office, including calendar management, meeting preparation, and confidential correspondence.

• Oversaw office budget, accreditation reporting, and coordination with Board of Trustees and senior officials.

• Planned and supported internal events, executive travel, and communication workflows. World Congress, Woburn, MA 2005 - 2009

Senior Conference Project Manager

• Coordinated event logistics, vendor contracts, and speaker arrangements for national healthcare conferences.

• Provided onsite administrative support and ensured smooth execution of complex schedules and deliverables.

EDUCATION

Master of Science in Project Management Granite State College – Concord, NH Bachelor of Arts in History & French Hood College – Frederick, MD Deuxième Degré (French Studies) Université de Strasbourg – Strasbourg, France Capstone Certificate in Project Management Villanova University – Villanova, PA

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