Experienced and determined General Manager
Resume:
NETHAN WATSON
Miami, Fl, 33181
************@*****.***
QUALIFICATIONS
I am a determined and focused individual who works well in a team atmosphere. I am excellent at multitasking and maintaining control over my environment in quick paced and demanding situations. I use my years of experience to help build sales while maintaining the highest of quality. I never miss an opportunity to learn and grow.
RELEVENT EXPERIENCE
3/2024-Present Ball And Chain. GM
Restaurant featuring daily live entertainment and authentic cuban cuisine, acting executive chef, directing a team of 4 managers and 2 kitchen leaders, involved in community outreach, average sales of over 130k weekly,creating structure through departmental organization and instituting foundations such as training programs, creating and costing out new menu, hosting various events, increased ratings on all platforms with an increased focus on guest experience
4/2022-3/2024 Silverspot Cinemas, GM
6 story upscale entertainment complex with 17 dine in theatres, 2 bars, 2 kitchens, seating capacity of over 1000, hosting events for major studios such as A24/ Paramount/ Sony, in charge of 3 managers and a supervisor, increased guest satisfaction scores from 3.5 to 4.4 in 6 months, increased revenue over last year each quarter, created movie schedule/playlist, forecasting, labor management, created quarterly budgets
2/2021-4/2022 American Social, GM
Led a team of 4 managers and 2 supervisors, In charge of invoicing, P&L reconciliation, satisfying labor and revenue goals, ordering and receiving, scheduling, processing and facilitating marketing and promotions, creating a lively atmosphere, R&M, boat docking, driving departmental focuses, hiring and training, returned revenue to pre covid numbers and exceeded budget by 8.5% over the last 2 periods, full p&l responisbility
4/2018-Covid Sweet Liberty, GM
Oversee 5 other managers, Plan and direct manager meetings, ensure staff training and CE, create manager schedule and oversee all schedules, plan and host various events for Superbowl, Art Basil, and corporate functions, increased inventory controls and reduced variances, increased EBITA by 10% before Covid,
9/2016- 4/2018- P.F. Changs, Assistant Operating Partner
Report directly to the operating partner and oversee 2 other managers and supervisors, in control of all beverage operations from ordering and standards keeping, Scheduling for the bar, bussers, and food runners, other minor duties such as verifone inspections, office supply ordering and R&M, Top 5 busiest store in the country on a weekly basis, topping over 300k in sales weekly for the season,
2/2013- 9/2016 Clevelander Hotel, General Manager of Nighttime Operations
In charge of nightly functions for F&B, Hotel Operations, Entertainment and Safety departments. Implemented and executed large scale revenue driving programs and events, reduced liability across the
property, controlled costs to stay within budget and exceed goals, multi level venue including a 2 rooftop spaces, a sports bar, and 3 outside bars, grossing over 20 million a year
8/2008- 2/2013 Smokey Bones Bar and Fire Grill, General Manager
Oversee all daily tasks of restaurant including bar, kitchen, and service with a focus on Bar service and quality, daily inventories and ordering, cost controls and menu engineering, training and staff development, meeting and exceeding standards for budget according to P&L
2004 Ritz-Carlton Hotel at The Grande Lakes, Orlando, FL, Manager Tournant/ Training Supervisor for F&B outlets, Performed all duties related to restaurant customer service, trained new hires of all positions in various food and beverage outlets, collaborated with leaders in regards to the overall welfare of outlets, performed supervisory duties in outlets. Management training includes creation of schedules and labor management, purchasing and book keeping, on-going development of staff, conflict resolution, event planning, staff meeting planning, along with actual management of restaurants.
REFERENCES AND LETTERS OF RECOMMENDATION AVAILABLE UPON REQUEST
• A minimum of 10 years previous experience as a GM in a fine dining/luxury, high volume, cocktail bar/lounge venue setting.
• Bachelor’s degree in business administration, hotel & restaurant administration or related field of study or any equivalent combination of education and/or experience is required. • Must be detail oriented and possess effective communication and written skills.
• State complaint food handling certificate
• Work collaboratively with Human Resources on coaching and Learning & Development opportunities.
• Ability to multi-task.
• Must be a team player.
• Self-motivated and performance driven.
• Punctuality and regular and reliable attendance.
• Effective communication, written and interpersonal skills.
• Time management skills.
• Maintain confidentiality of company information and recipe data
Contact this candidate