ANGELA
HAULK
EXECUTIVE ASSISTANT
***********@*****.***
Amelia, OH 45102
CONTACT
SKILLS
• Administrative Support
• Insurance
• Wages and Salaries
• Mental health
• Training and Development
• Pre-Employment Screening
• Organizational skills
• Customer service
• Schedule & calendar planning
• Executive support
• Administrative support
• Schedule management
• Calendar management
• Scheduling
• Travel coordination
• Expense reporting
Motivated and organized professional with strong
administrative support and schedule management skills, adept at coordinating logistics and enhancing internal
communications. Proven ability to streamline operations and maintain effective communication. Seeking Executive Assistant role to leverage expertise in calendar management, travel coordination, and enhancing workplace efficiency to support executive leadership and organizational goals.
PROFESSIONAL SUMMARY
Executive Assistant
Total Quality Logistics, Cincinnati, Ohio
As an Executive Assistant to the Chief Human Resources Officer, I provided vital administrative leadership that supported not only the CHRO but the entire HR department. I expertly managed up to six complex calendars simultaneously and processed expense reports for a team of ten, ensuring seamless coordination across multiple priorities. My responsibilities included scheduling and coordinating live and virtual meetings, arranging detailed travel logistics, drafting and editing key documents and communications, and distributing critical departmental updates. I also took initiative in enhancing and maintaining intranet content, newsletters, and internal communications to keep the workforce informed and engaged. In addition, I played an instrumental role in managing the workplace awards program, including prestigious initiatives such as Best Places to Work and Top Workplaces. I rigorously tracked award progress, evaluated impact and return on investment (ROI), and measured goal achievement to identify successes and drive continuous improvement. Through regular, insightful reporting to management, I directly influenced strategic decision-making and the optimization of our award-winning programs.
POOL MANAGER
Batavia Swim Club, Batavia, OH
Managed daily operations of the pool and supervise staff to ensure smooth and efficient functioning. Key responsibilities included coordinating and hosting party events, scheduling and arranging swim lessons, training and mentoring staff, overseeing and directing maintenance activities, creating weekly employee schedules, managing inventory and supply procurement, and performing regular facility inspections to maintain safety and cleanliness.
PATIENT SERVICES REPRESENTATIVE
Cincinnati Eye Institute, Cincinnati, OH
EXPERIENCE
November 2021 - June 2025
May 2021 - October 2021
January 2019 - April 2021
Facilitate communication among patients, family members, medical personnel, administrative staff, and regulatory agencies to ensure coordinated care. Conduct interviews with patients or their representatives to assess care-related concerns. Maintain up-to-date knowledge of community services and resources to support patient needs. Refer patients to appropriate healthcare services and resources as needed. Investigate patient inquiries and complaints, directing them to the relevant medical staff and following up to ensure timely and satisfactory resolution. ADMINISTRATIVE ASSISTANT
Indiana Health Group, Carmel, IN
Began my career at Indiana Health Group, gaining valuable experience in a private practice mental health setting. Managed scheduling for over fifty providers, including therapists, psychiatrists, and psychologists, while coordinating new patient appointments. Worked independently with providers to facilitate communication and care coordination between our office and patients' primary care physicians, including direct office contact. Ensured HIPAA compliance by securely transmitting office visit information and staying current with all HIPAA policies and procedures. October 2013 - November 2018
High School Diploma
PLAINFIELD HIGH SCHOOL, IN
EDUCATION
Dan Best — Total Quality Logisitcs
CHRO
*****@***.***
Lisa Pelfrey — Total Quality Logistics
Director Of HRIS And Compensation
********@***.***
Regina Schacht — CVP Physicians
Patient Services Supervisor
*******@*********.***
REFERENCES
Former Supervisor
Former Coworker
Former Manager