Beverage Manager Country Club

LAURA J. HURLEY

***** **** **** ******

Bonita Springs Florida, 34135

Cell: 218-***-****)

E-Mail: ********@*****.***

Summary: A highly experienced hospitality professional with more than twenty-five years of progressive expertise in all aspects of the retail and hospitality business. Have a proven history to be able to motivate and manage personnel.

Special qualifications include:

* Being able to work with the public, with the end result of satisfy the

customer needs.

* Identifying problems then designing and implanting effective

solutions.

* Strategies to create outstanding customer experiences.

* Developing strong management team, recruiting, motivating and

training.

Profile:

* Excellent organizational and time management skills.

* Ability to work under pressure and adapt to changing situations.

* Well developed interpersonal skills and the ability to relate to people

and members on all levels.

Professional Experience:

Royal Wood Golf and Country Club: July 2020 – Present Naples, FL

My position is currently the Food and Beverage Manager of a brand new eight-million-dollar clubhouse. I set up all policy and procedures for a first-class private club. I installed the Jonas computer system. Hired and trained the entire front of the house staff. The members have raved over the quality of staff and service.

Glen Eagle Country and Golf Club: October 2015 - March 2020 Naples, FL

I was working at a Private country club in Naples as Assistant Food and Beverage Manager. I have solved all member issues at one hundred percent satisfaction. Responsible for the day-to-day operations of a first-class food and beverage operation.

DAVIDS BRIDAL: May 2013 - July 2015 Duluth, MN

I worked at David’s as a Stylist, Consultant. I have made the circle of excellent within 8 months. I was in number seventy-one in the country for top sales. I enjoy working with people. I had a very good conversion percentage. My goal was to make the bride and her families have a wonderful day finding the right gown, for my beautiful brides.

THE RIVER CLUB: November 2010 - April 2013 Kansas City, MO I was the Banquet Manager for the club. I meet with the members to detail the function; I would make all of the arraignments if the member wanted the club to do it. I would work with the chef on menu choices, type up the function sheets for the member to sign. Work with any outside vendors the members may use. Attend the functions to make sure that everything went well.

SAKONNET POINT CLUB: March 2008 -September 2010, Little Compton, RI

Dining Room Manager for a new first- class Yacht Club. Responsible for building a service team to open the new private club. The first season the club received rave Reviews. Responsible for scheduling, training, booking events, and making sure the Club has all the supplies needed to run a First -class establishment. Work with the Executive Chef to make sure the quality of experience is consistent both front of the house and back of the house.

The Cumberland Club: March 2000 - March 2008 Portland, ME

Dining Room Supervisor/ Catering Coordinator

Oversaw the dining room staff of a first-class private club. Responsible for hiring, training and scheduling of the dining room personal. I handled the event planning for the functions that were held at the club and off- site functions. Met with the members to detail and plan the event I also attended the event to make sure all went as planned.

Deer Pond Variety: January 1990 - March 2000 Hollis, ME

Store Manager: Oversaw all aspects of very busy retail store.

Responsible for all personal issues, making the schedule ordering goods, inventory, food preparation, banking and merchandising. Interactioning with customers to create pleasant atmosphere.

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