Customer Service Boca Raton

C

CHADEE

************@*******.*** 646-***-**** Boca Raton, FL 33427

Energetic Handyman with broad range of maintenance and repair skills. Identified clients' needs quickly to complete tasks. Commended for excellent customer service skills. Professional driver with excellent customer service experience DVJO services Boca Raton, FL

Handyman Business Owner

06/2019 - Current

Residential and commercial property repairs/ sales & operations Performed general repairs on plumbing, electrical, and carpentry systems. Maintained tools and equipment for optimal performance and safety. Assisted customers with home improvement projects and provided expert advice.

Installed fixtures such as lighting, cabinets, and shelves throughout properties.

Collaborated with contractors for larger renovation projects ensuring compliance.

Managed work schedules to prioritize tasks and meet customer needs effectively.

Conducted routine inspections to identify maintenance issues before they escalated.

Repainted walls, removing old paint, or wallpaper and preparing surfaces for new applications.

Repaired drywall holes using spackle or joint compound. Replaced faulty door handles, hinges and locks.

Operated hand and power tools to complete repairs. Caulked windowsills, bathtubs, showers and countertops to prevent water damage.

Installed window treatments, doors, locksets, shelves and other fixtures. Replaced burned-out light bulbs and performed basic electrical repairs. Used professional grade tools and equipment to perform wide range of handyman services.

Built reputation for excellent handyman services by taking pride in craftsmanship and attention to detail.

Performed preventive maintenance and repairs on buildings and equipment using plumbing and electrical skills to keep properties clean and safe.

Repaired outlets, circuit breakers and lights to restore electrical systems to functionality.

Responded quickly to service calls, including replacing filters, smoke alarms and locks to ensure safety and well being of tenants. Provided prospective customers with professional quotes detailing materials, labor and customization expenses for handyman jobs. Maintained equipment, materials, and tool inventory to meet repair or Summary

Experience

maintenance needs with minimal delay.

Collaborated with facility managers to coordinate larger repairs. Implemented troubleshooting techniques to resolve issue. Recorded type and cost of maintenance or repair work. Replaced broken light switches and outlets.

Installed ceiling fans and lighting fixtures.

Replaced wall sockets, ran lines and completed basic carpentry to finish installations.

Oversaw financial management, including budgeting and expense tracking.

Created a customer service policy to ensure customers were satisfied with products or services.

Established strong relationships with vendors to ensure quality products at competitive prices.

Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

A1Alimo Boca Raton, FL

Professional Driver

06/2016 - 06/2019

Provided exceptional customer service during pickups and drop-offs. Maintained vehicle cleanliness and conducted routine inspections regularly.

Provided safe and timely transportation for clients in luxury vehicles. Maintained cleanliness and organization of limousine interiors and exteriors.

Communicated effectively with clients to confirm details and address concerns.

Planned efficient routes to ensure prompt arrivals at destinations. Assisted passengers with luggage and ensured comfort during rides. Monitored vehicle performance and reported maintenance needs promptly.

Adhered to all traffic laws and safety regulations while driving. Built strong relationships with repeat clients through exceptional service delivery.

Responded promptly to customer inquiries regarding services provided. Developed strong relationships with customers through excellent customer service skills.

Followed all company policies and procedures when operating a limousine.

Scheduled trips for clients in accordance with their needs. Adhered to all local laws pertaining to the operation of a limousine. Navigated unfamiliar routes using GPS systems or maps while adhering to traffic laws.

Performed minor maintenance tasks such as checking oil levels, tire pressure.

Assisted with loading and unloading luggage into the limousine. Inspected vehicle before each trip to ensure safety of passengers and compliance with regulatory standards.

Demonstrated knowledge of landmarks, attractions, restaurants and other points of interest along routes traveled.

Greeted passengers and opened doors for them upon arrival at the limousine.

Ensured timely arrivals at destinations by monitoring traffic patterns and road closures.

Provided an efficient, safe and courteous chauffeur service to clients. Quick international courier Queens, NY

Courier

03/2010 - 05/2016

Delivered packages efficiently across various routes in urban and rural areas.

Managed timely pickups and drop-offs to ensure customer satisfaction. Maintained accurate records of deliveries and receipts for tracking purposes.

Delivered packages efficiently to various locations in urban and rural areas. Navigated routes using GPS and map applications for timely deliveries. Ensured vehicle maintenance and safety checks were completed regularly. Communicated effectively with customers regarding delivery schedules and issues.

Loaded and unloaded packages while adhering to safety protocols. Managed delivery documentation, including receipts and tracking information.

Collaborated with dispatch to optimize delivery routes and schedules. Provided excellent customer service during interactions at delivery sites. Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.

Transported and safely delivered items to prevent damage or loss. Drove safely in all weather conditions including rain, snow, sleet, ice. Received daily delivery instructions and route assignments from dispatch. Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty. Handled merchandise in accordance with product handling standards. Grouped and routed deliveries according to designated areas to maintain efficient delivery times.

Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.

Adhered to all applicable traffic laws while driving delivery vehicle. Verified deliveries against shipping instructions prior to delivering to customers.

Communicated regularly with dispatch regarding any delays or issues encountered on routes.

Performed pre-trip inspections of delivery vehicle according to company guidelines.

Maintained accurate records of goods delivered and collected payments as required.

Assisted warehouse personnel in packing orders when necessary. Reviewed and verified invoices and purchase requests to confirm accuracy. Inspected vehicles' condition, supplies and equipment before and after trips

Reviewed delivery documents and orders and reported errors to supervisor.

Provided excellent customer service by answering inquiries about products or services being delivered.

Obeyed traffic laws and follow established traffic and transportation procedures.

Loaded and unloaded vehicles at distribution center and delivery address. Hillside Honda Queens, New York

Parts Specialist

Managed inventory levels of parts for efficient service operations. Assisted customers in identifying and ordering the correct automotive 03/2013 - 04/2016 parts.

Maintained organized parts storage area to enhance accessibility and efficiency.

Collaborated with technicians to ensure timely availability of required parts.

Provided technical support to customers regarding parts compatibility and installation.

3DConstruction Services New York, New

York

Construction Worker

03/2009 - 03/2013

Assisted in framing walls and installing doors and windows. Operated hand tools and power equipment safely and efficiently. Collaborated with senior carpenters on project specifications and designs. Maintained a clean and organized work area to promote safety. Learned blueprints and technical drawings to execute carpentry tasks accurately.

Supported installation of cabinetry, trim, and flooring under supervision. Participated in team meetings to discuss project progress and challenges. Followed safety protocols to minimize risks on job sites. Operated power tools including sanders, drills and saws safely in accordance with safety regulations.

Measured and cut wood to specified sizes using saws, planers, routers, and other carpentry tools.

Attached hardware such as hinges, locks and handles on doors and drawers.

Repaired damaged woodwork including window frames and door frames. Prepared surfaces for painting or staining by sanding them down or filling in holes or cracks with putty.

Transported supplies from storage areas to job sites. Removed old fixtures from walls prior to installing new ones. Reinforced existing structures with additional supports when necessary. Inspected completed work to ensure accuracy of measurements before installation.

In house home improvement Westbury,

New York

Construction Worker

01/2000 - 06/2009

Assisted in framing and installing structures according to project specifications.

Operated hand and power tools safely during construction tasks. Collaborated with team members to maintain a clean and organized worksite.

Supported senior carpenters in measuring, cutting, and shaping materials effectively.

Participated in safety meetings to ensure compliance with industry standards.

Attended staff meetings regularly to discuss progress on current projects. Transported materials from one job site to another when required. Queens Home Study Queens, NY

GED

07/1995

Education and Training

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