Clinical Research Trial
Resume:
Therese Ngweynoh, B.Sc, CCMA
Clinical Research Coordinator (CRC) Clinical Trial Assistant (CTA) Research Site Coordinator
+1-281-***-**** ***************@*****.*** Therese Nkengbejah, CCMA LinkedIn Hyattsville, MD 20785 SUMMARY
Experienced Clinical Research Professional with 10+ years in patient care and clinical trial coordination across oncology, neurology, infectious diseases, metabolic disorders, and women’s health. Supported over 1,500 patient visits with 100% protocol and GCP compliance. Achieved zero protocol deviations in oncology trials and resolved 95–98% of EDC queries, accelerating timelines. Improved patient throughput by 35% and raised satisfaction scores by 20% through workflow optimization. Proficient in CTMS, EDC, EMR, IV insertion, phlebotomy, AE reporting, and informed consent. Reduced wait times by 20% in urgent care through administrative efficiency. Seeking new roles to bring clinical precision, regulatory rigor, and compassionate trial support.
EXPERIENCE
02/2024
Washington, DC
Clinical Research Assistant/Medical Assistant (Oncology Infusion Unit) MedStar Georgetown University Hospital
Served in a high-volume oncology infusion unit, supporting patient screening, IV administration, chemotherapy prep, and AE monitoring for ongoing trials. Managed informed consent, IRB submissions, and coordinated across teams to ensure 100% protocol compliance and accurate CTMS/EDC entry. Oversaw daily trial operations for 30+ patients, maintaining strict sample integrity and reporting all AEs per protocol. Improved documentation accuracy and patient satisfaction by streamlining workflows and enhancing real-time communication. Screened 50+ oncology patients weekly and achieved 100% adherence to inclusion/exclusion criteria. Inserted IVs and administered infusions to 30+ patients/day with zero safety incidents. Using CPT codes to bill patients for procedures and tests. Improved patient care and satisfaction, evidenced by a 20% increase in positive patient feedback scores in oncology trials
Prepares informed consent documentation, achieving IRB approval on the first submission for all active trials. Ensures sample collection and storage accuracy for 25+ clinical trial participants per day, maintaining 100% compliance with GCP.
Drives adherence to protocol requirements, resulting in zero protocol deviations in current studies. Monitors trial progress, resolving data discrepancies with a 98% accuracy rate. Key Achievements:
– Achieved zero protocol deviations across all active trials in 6 months.
– Increased patient throughput by 35% through effective scheduling and clinical triage.
– Resolved 98% of EDC queries without escalation to PI or data manager. 12/2023 - 02/2024
Largo, Maryland
Medical Assistant
ExpressCare Urgent Care Center
Delivered clinical and administrative support in a high-volume urgent care setting, managing triage, diagnostics, and EMR documentation for 400+ patients monthly. Conducted rapid testing (COVID-19, flu, STDs), administered injections, and supported minor procedures. Ensured billing accuracy through ICD-10/CPT coding and maintained compliance with infection control standards. Reduced patient wait times by streamlining workflows and assisting with scheduling, education, and front desk operations.
Performed triage and diagnostics for over 400 patients/month with 100% EMR documentation accuracy. Reduced patient wait time by 20% through workflow improvements and active communication. Accurately coded and billed over 300 procedures, minimizing claim rejections and denials. Administered 150+ injections and tests monthly, ensuring high diagnostic accuracy. Use of ICD-10 codes for patient billing for specific clinical procedures Key Achievements:
– Supported trial-related documentation for observational data collection efforts.
– Increased efficiency in back-office operations, improving daily patient volume by 25%.
– Received commendation for diagnostic accuracy and quality assurance support. 01/2021 - 03/2023
Long Island, NYC
Clinical Research Assistant
Northwell Health Hospital
Supported coordination of multi-phase clinical trials, managing patient enrollment, informed consent, AE reporting, and protocol compliance. Entered data into EDC systems with zero audit discrepancies and ensured timely lab collections. Collaborated with regulatory teams for IRB submissions and responded to sponsor queries during site monitoring visits. Trained junior staff on study workflows, enhancing team efficiency and cross-functional communication. Collected and entered 100% of CRFs into EDC systems with zero validation errors. Resolved over 90% of sponsor queries within timeline targets. Managed trial files and updated regulatory binders in alignment with GCP requirements. Assisted with AE reporting, ensuring all SAEs were documented and escalated appropriately. Supported patient follow-up calls, increasing retention rates by 20%. Collaborated with cross-functional teams, including study coordinators, nurses, and physicians, to ensure the timely execution of trial procedures
Key Achievements:
– Led successful prep for 8+ monitoring visits with no major findings.
– Reduced data query resolution turnaround time from 72 to 24 hours.
– Initiated workflow improvements that increased coordinator task efficiency by 30%.
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EXPERIENCE
10/2019 - 12/2020
Washington, DC
Direct Support Worker
GT Independence
Delivered home-based care and behavioral support to individuals with developmental disabilities, ensuring safety, emotional well-being, and adherence to individualized care plans. Monitored behaviors, implemented interventions, and tracked health outcomes with detailed documentation for case managers. Coordinated with families, clinicians, and social workers to reinforce care strategies and ensure continuity. Supported medication administration, participated in team debriefs, and upheld patient dignity across all services. Deliver compassionate care, enhancing patient well-being with tailored support Administer medications, ensuring safety and adherence to care plans Adapt to fast-paced environments, demonstrating a commitment to quality care Empowered individuals with disabilities through personalized care, enhancing their daily living skills and fostering independence
Implemented innovative care strategies, leading to measurable improvements in patients' quality of life and overall well-being
Championed personalized care strategies, significantly enhancing daily living skills and independence for individuals with disabilities
Key Achievements:
– Led a client transition plan that improved independence outcomes within 3 months.
– Recognized for excellence in care by client families and social services staff.
– Reduced behavioral incident reports by 50% through proactive engagement. 09/2015 - 10/2019
Washington, DC
Home Health Aide
Immaculate & Beham Healthcare
Delivered home-based care to elderly patients, including those in long-term observational studies, with a focus on ADL support, safety monitoring, and emergency response. Collaborated with clinical teams to report symptom changes and implement physician-directed interventions. Administered first aid, assisted with mobility, meals, and hygiene, and maintained accurate documentation used in research and care planning. Monitored vitals and ensured patient safety and comfort across all visits.
Delivered home care for 20+ patients, supporting trial observation protocols. Reported 100% of changes in patient condition to clinical staff within required timelines. Monitored vitals with 98% documentation accuracy.
Ensured safe environments, leading to zero patient falls or safety incidents. Supported medication adherence across multiple regimens, improving outcomes. Key Achievements:
– Contributed to longitudinal data capture used in geriatric research protocols.
– Maintained full compliance with patient documentation logs for over 4 years.
– Implemented care routines that reduced hospital readmissions by 22%. TOP SKILLS
HIPAA Medical Coding Microsoft Office Oncology Research Adverse Events Reporting Data Collection and EDC Systems CPT and ICD-10 coding Patient Scheduling and Education IV Insertion Chemotherapy Support Diagnostic Procedures Phlebotomy Direct Patient Care Exam room maintenance Patient Flow Optimization Patient Scheduling and Management Infectious Disease Practice THERAPEUTIC EXPERIENCE & CLINICAL PHASES
Oncology (Breast Cancer, Prostate Cancer, Lymphoma)
– Phases II & III
Infectious Diseases (COVID-19, Influenza, STDs)
– Phase III, Observational
Geriatric Disorders (Alzheimer’s, Dementia)
– Phase IV, Observational
Metabolic Disorders (Type 2 Diabetes, Obesity)
– Phase II
Neurology (Migraine, Parkinson’s Disease)
– Phase II, III
Women’s Health (Menopause, Cervical Dysplasia)
– Phase I, II
EDUCATION
03/2023 - 11/2023
Hyattsville, MD
Certificate in Medical Assistant
Fortis Institute
Graduated Magna Cum Laude/Best Student Overall
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EDUCATION
10/2010 - 07/2014
Cameroon
Bachelor of Science in Nursing
University of Buea
CERTIFICATION
Certified Clinical Medical Assistant/Phlebotomy CPR First Aid Certification Good Clinical Practice (GCP) & HIPAA
TRAINING / COURSES
Certified Clinical Medical
Assistant/Phlebotomy
Good Clinical Practice (GCP) & HIPAA
Certified
Clinical Research Coordination
Training
CPR Certification
American Red Cross
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