Employee Relations Human Resources

D’Andrea Walker

Winterville, North Carolina, United States

***********@*****.*** 252-***-****

linkedin.com/in/d-andrea-walker-15b35910

Summary

Career Synopsis

An emotionally intelligent, extremely collaborative HR professional with a recent certification in Diversity and Inclusion from Cornell University. Over 10 years’ experience with handling employee relations. Created and implemented tools to assist with increasing employee job satisfaction. Collaborated with the team to fine tune the full-cycle recruitment process, retention, the performance management process, and compensation analysis. Strategically partnered with key members of the leadership team, managers and supervisors to coach and counsel them on HR best practices.

Core Competencies

Employment law/ FMLA/ADA/EEO/WC/ HR Policies & Procedures/Conflict Resolution/Change Management/Full-Cycle Recruitment/ DEI start-up/Benefits Administration/Compensation /Employee Relations/Retention /Continuous Quality Improvement/Performance Management/Project Management/Strategic Planning/Organizational Change and Development Experience

Human Resources Director

May 2019 - Present (4 years)

Employee Relations: Redesigned the progressive disciplinary process to ensure fairness and equitable practices for all staff. Conducted successful investigations using the alternative dispute resolution process.

* Employee Engagement: Created and distributed a companywide newsletter to increase the feeling of belonging, company transparency and the feeling of being heard. Created an inclusive rewards and recognition program.

* Performance Management: Suggested and implemented a 360 approach to performance management. This increased the employee satisfaction scores.

* Benefits Administration: Discussed and selected benefits policies and plans, that were competitive cost effective to the organization and equitable for all staff.

* HRIS Technologies: Collaborated with key members in the Accounting Department for the transition from the Bamboo HRIS to Paycor HRIS. This change instantly improved the retrieval of key data that improved the daily HR operations.

* Talent Acquisition: Instrumental with restructuring the recruitment, onboarding and selection process to attract more diverse candidates.

* Compensation: In collaboration with one of the industry leading salary auditing companies to make sure we were paying our employees in a fair and equitable manner.

* Employment Law: Administered FMLA and ADA documents to staff upon their request. EEO and Page 2

* Diversity Equity and Inclusion: In conjunction with our DEI consultant we created and democratically selected a 7 person DEI committee to assist me in my role as DEI Director. Created a strategic DEI work

plan that was based on the Climate and Belonging survey that was taken by the staff. D’Andrea Walker - page 1

Human Resources Manager

Sep 2015 - May 2019 (3 years 9 months)

Employee Relations: Handled all employee relations and attended unemployment hearings in Delaware and Pennsylvania to represent the organization and protect their financial assets.

* Employee Engagement: Fostered a culture of teamwork and operated on an open door-policy to encourage dialogue with the staff.

* Talent Acquisition: Used a DEI lens during the full cycle recruitment process and followed employment laws.

* Performance Management: introduced Company’s first formal performance review program, using a rubric to help the managers determine their staffs knowledge, skills and abilities.

* Diversity Equity and Inclusion: Served as Co-Chair on the DEI committee. We reviewed HR policies and procedures using a DEI lens to be equitable.

* HRIS Technologies: Collaborated with our benefits administrator to implement a new HRIS that would save money, time and be more user friendly for the employees. Secretary

State of Delaware

Dec 2013 - Aug 2015 (1 year 9 months)

Payroll-processed transactions for salaries, adjustments due to changes in benefits, leave of absences, and new hire onboarding

* Benefits-explained the benefits program and eligibility to employees regarding insurance, pension, workers compensation and FMLA. Prepared and distributed FMLA documents to all employees who requested them within a 24 hour period. Updated employee benefits when adding, deleting or changing dependents in Kronos. Coordinated, calculated and submitted Short Term Disability, Deferred Compensation, benefits and Workers Compensation to all staff.

* Human Resources Policies- applied merit rules, followed state and federal laws as required, administered agency policies and procedures and refereed to the union contract handbook whenever necessary.

Education

Cornell University

Master of Science, Human Resources Management; Communication Skills

accountancy • ada • adp • approach • assets recovery • auditing • benefits administration • competitive • consulting • employee relations

D’Andrea Walker - page 2

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