Los Angeles Customer Service
Resume:
Hello
Ireland Key
Los Angeles, CA 90047
************@*****.***
Skills
Customer Service, Communication, Ability to work well with others, Security Procedures, Conflict Resolution, Multitasking, Leadership.
Experience
June 2022 - June 2024
McDonalds, Los Angeles, CA - Crew
Interacting with customers, listening to their needs, and addressing concerns.
Managing multiple customer requests at once, especially during busy times.
Dealing with a wide variety of customers and maintaining a positive attitude.
Being reliable and helping others team members when needed, ensuring shifts run seamlessly.
October 2024 - December 2024
Foot Locker, Lakewood, CA - Sales Associate
Handling returns, exchanges, or customer complaints and offering effective solutions.
Meeting and exceeding sales targets by engaging customers and helping them find the products they desire to purchase.
December 2024 - PRESENT
Allied Universal Event Security, Los Angeles, CA - Event Security Guard
Managing tense situations calmly and professionally, whether it’s a confrontation between attendees or someone breaking the rules.
Communicating clearly and assertively with both attendees and my fellow security team members.
Ensuring smooth movement of people, especially in high-traffic areas like entrances, exits, or near stages.
Education
August 2023 - June 2024
Susan Miller Dorsey High School,Los Angeles - High School Diploma 2
August 2024 - Present
Santa Monica College, Santa Monica - Associate's Degree Awards
Food Handlers Certificate
Unarmed Guard Card
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