Customer Service Sales Associate
Resume:
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Anjalie Singh
Professional summary
A results-oriented individual with a background in preferred customer management, merchandising, and mass merchants. My attention is often praised by my peers, and I can be counted on to help the team reach its goals. A client-focused retail specialist with expertise in boosting revenue, cultivating customer loyalty, and providing excellent customer service I’m competent in determining the needs of clients and offering suitable solutions. Demonstrating an ability to consistently meet and surpass sales goals and satisfy customers and surpass sales goals, provide exceptional customer service and consulting, and satisfy client needs. A driven person with a wealth of retail sales experience. I also have exceptional interpersonal and communication skills in addition to a wealth of product and service expertise. SKILLS
1.Multi-tasking 12. Cash handling
2.Written communication 13. Attention to detail
3.Adaptability 14. Time management/Punctual
4.Organization 15. Problem solving
5.Reliable/Responsible 16. Money handling
6.Collabrative 17. Goal oriented
7.Strategic thinking 18. Stocking & receiving
8.Sales and promotions 19. Task prioritization
9.Conscious listener 20. Conflict resolution
10.Effective communication
11.Honest
EXPERIENCE
CVS Pharmacy, Glastonbury CT — Sales Associate
December 2023–PRESENT
● Providing customer service with a friendly attitude
● Learning product offerings and providing assistance to customers with their purchases
● Maintained a clean and orderly work environment for both customers and employees
● Performed opening and closing duties such as counting money in the register drawer and setting up registers for the day's business transactions
● Utilized computer systems during checkouts, including scanning barcodes and entering prices into registers quickly and accurately
● Provided accurate cash handling skills, balancing the register drawer daily, and processing credit and debit card payments accurately Marshalls & Homegoods, Wethersfield, CT— Sales Associate October 2022-June 2023
● Developed strong interpersonal skills to effectively communicate with customers and coworkers
● Maintained cleanliness of work areas throughout shift
● Demonstrated excellent organizational skills while stocking shelves and arranging displays
● Delivered exceptional customer service to guests
● Cleaned and organized sales floor in accordance with merchandising standards
● Located merchandise on racks or shelves and put them away
● Performed daily opening and closing procedures such as counting money in the cash drawer and setting up the store
● Used POS system to process sales and refund transactions Journey’s, West Hartford — Sales Associate
May 2022-October 2022
● Computed sales prices, total purchases, and received and processed cash and credit payments
● Recommend, select, and help locate and obtain merchandise based on customer needs
● Ensured that all items were priced correctly according to established pricing guidelines
● Performed sales floor work, such as greeting and assisting customers, stocking shelves, and taking inventory
● Opened and closed cash registers, balanced cash drawers, and made deposits
● Estimated quantity and cost of merchandise required to complete customers' projects
BJ’s Wholesale Club — Cashier
September 2021-April 2022
● Counted cash in register at start and end of each shift, accounting for errors and solving discrepancies
● Operated the register, accurately recorded prices, and calculated change
● Worked collaboratively with other cashiers and store associates to provide excellent customer service
● Regularly cleaned workstations, including counters, displays, and floors
● Processed cash/card payments using point-of-sale terminal
● Demonstrated excellent customer service skills while greeting customers and responding to inquiries
● Processed cash sales with accuracy, minimizing cash shortages and overages
● Utilized strong communication skills to interact effectively with colleagues and customers
● Followed safety and security procedures while handling cash and merchandise
EDUCATION
Hartford Magnet Trinity College Academy — High School August 2019-June 2023, Hartford, CT
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