Continuous Improvement Employee Relations

Shawn Knuth

Greater Metro Phoenix Area, AZ 952-***-****

********@*****.***

Operations Leader

Results-Oriented Safety Compliance Cost Reduction Strategies Highly motivated and results-driven operations and logistics leader with 20+ years of progressive leadership experience across manufacturing, production, distribution, and freight operations. Proven track record of exceeding operational goals, driving continuous improvement initiatives, and building high-performing teams. Expertise in Lean Management, Warehouse Operations, Production Scheduling, Safety Compliance, Employee Relations, and Cross-Functional Team Leadership. Adept at process optimization, team coaching, and fostering collaborative, safety-focused work environments.

Expertise includes:

Operations Management

Lean Manufacturing/Continuous Improvement

Warehouse & Logistics Management

Production Scheduling & Planning

Staff Training & Development

Safety & Compliance (OSHA/DOT/Hazmat)

Process Optimization

Leadership & Team Building

Performance Metrics & KPI Management

Gemba Walks & Rapid Problem Solving

ISO Audit Compliance

Professional Experience

IDC SPRING, Mesa, AZ 2024 – 2025

Oversaw full-cycle talent management processes including interviewing, hiring, onboarding, and training employees. Managed daily workforce planning, task assignment, and performance management, including evaluaƟons, coaching, recogniƟon, and correcƟve acƟons. Addressed employee concerns, resolved operaƟonal issues, and ensured strict confidenƟality in all personnel maƩers. Fostered a collaboraƟve and growth-oriented environment by mentoring team members and encouraging leadership development through example and acƟve guidance. Production Supervisor

Coordinated production plan by scheduling and assigning team members, establishing priorities, monitoring progress, resolving problems, accomplishing work results, and reporting shift production results.

Monitored and ensured proper order progress, ensuring the completion of all required production paperwork, and documentation, such as timekeeping, quality, and compiling production data.

Maintained workflow by monitoring steps of the process, identifying process variables, monitoring production team and resources, and facilitating corrections to malfunctions.

Ensured the training of new and current employees in the processes and methods required to achieve the company’s standard for quality, quantity, and safety. THERMO FISHER SCIENTIFIC, Gilbert, AZ

Managed daily operaƟons including receiving, inventory input, and conducƟng weekly and monthly cycle counts with necessary adjustments for personal protecƟon and semiconductor products for Taiwan Semiconductor Manufacturing Company (TSMC). Oversaw order receiving, assembly, palleƟzing, and shipment preparaƟon. Processed invoicing for all outbound products, ensured accurate deliveries, and maintained warehouse organization. Senior Site Specialist 2023 - 2024

Followed established SOPs, Best Practices, and work instructions to meet customer service and operational goals.

Analyzed and reconciled customer reports, ensuring compliance with service standards.

Presented site-specific performance metrics and proactively address customer concerns.

Addressed customer concerns, effectively de-escalated issues, and identified appropriate solutions with a focus on achieving first-call resolution within established turnaround times. ADEPT LIFE SCIENCES, Gilbert, AZ

Production Manager 2022 - 2023

Planned production schedules, allocating resources to meet daily production targets.

Managed human and material resources for optimal efficiency and quality assurance.

Developed and enforced SOPs and quality control procedures.

Coordinated with Procurement, Distribution, and Management teams to meet operational objectives. VALMONT, Farmington, MN

Manufacturing Supervisor 2020 - 2022

Oversaw production line operations, staffing, training, and daily management activities.

Established productivity metrics and enforced Lean Manufacturing principles and standard work.

Conducted Tier 1-2-3 meetings and Gemba Walks to identify operational improvements.

Managed environmental and safety compliance, including OSHA and company regulations. IMPERIAL PLASTICS, Lakeville, MN

Manufacturing Supervisor 2017 - 2020

Managed production schedules and staff duties for optimal output.

Monitored performance reports and implemented corrective actions as necessary.

Ensured OSHA compliance and incident investigations.

Delivered annual performance reviews and developed training programs for staff. Additional Relevant Experience

SANMAR, Minneapolis, MN

Distribution Supervisor

MACARTHUR COMPANY, St. Paul, MN

Warehouse Manager

UPS (AIR OPERATIONS), Minneapolis, MN

Operations Supervisor

Education

Bachelor of Science (BS), Human Resource Administration, Valley City State University, Valley City, ND

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