*****.************@*****.***
HOUSTON, TX 77040
SKILLS
• Strong ethics
• Flexibility
• Legal correspondence
• Assertiveness
• Database searching
• Legal document reviewing
• Law expertise
• Private surveillance
CERTIFICATIONS
• Process Server Certification
References available upon request
REFERENCES
JESSE VILLARREAL
Dependable individual with strong attention to detail and methodical approach to tasks. Skilled in delivering legal documents promptly and accurately, ensuring all procedures and regulations are followed. Demonstrates solid work ethic and commitment to minimizing errors. Brings relevant knowledge and capabilities to role of Process Server.
Process Server
EZ Messenger
Jan 2015 – Present
HOUSTON, TX
Customer Service Representative
The Home Depot
Feb 2011 – Dec 2018
HOUSTON, TX
Operations Supervisor
RyanHerco Flow Solutions
Jan 2001 – May 2016
HOUSTON, TX
EXPERIENCE
Adapted quickly to changing environments and circumstances that arose during job duties.
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Investigated potential sources such as neighbors, employers, relatives to locate individuals for service.
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Communicated effectively both orally and written to provide timely updates regarding progress of assigned cases.
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Analyzed difficult situations quickly and determined the most effective course of action for successful completion of tasks.
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Maintained accurate records of all process served as well as any attempts made.
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Handled customer complaints and inquiries in a courteous and efficient manner.
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Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
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Developed strong customer relationships and loyalty through effective communication.
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Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
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Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships.
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Successfully managed day-to-day operations of a large team, providing guidance and leadership to ensure efficient workflow.
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• Oversaw staff development, training and performance management. Trained, coached and mentored team members to foster a highly productive work environment.
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Assigned tasks according to individual abilities while motivating staff to reach goals within deadlines.
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Utilized problem-solving skills to resolve customer service issues quickly and efficiently.
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High School Diploma Jun 1985
EDUCATION
Lamer Senior High School Houston