Hr Operations Customer Service
Resume:
MEENAKSHI
HUMAN RESOURSES
PROFILE
Dedicated and detail-oriented professional with a Bachelor's degree in Commerce and over 10 years of diverse experience across HR, administration, customer service, and education. Proven ability to manage employee relations, handle HR operations, maintain accurate documentation, and implement procedures efficiently. Recognized for excellent problem-solving skills and a collaborative approach with cross-functional teams. Highly committed to career growth and organizational success.
CONTACT
PHONE:
EMAIL:
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HOBBIES
BADMINTON
COOKING
LISTENING MUSIC
EDUCATION
Bachelor of Commerce (B.Com)
Allahabad University (Correspondence), 2018
WORK EXPERIENCE
PRAKASH MACHINERIES PVT. LTD
HR EXECUTIVE
JUNE 2023 – PRESENT
MANAGED JOINING FORMALITIES AND DAILY ATTENDANCE.
HANDLED ESI & PF FORMALITIES: NEW IP GENERATION, E-PEHCHAN CARD, CLAIMS, AND PAYMENT WORKINGS.
ADDRESSED EMPLOYEE QUERIES AND GRIEVANCES EFFECTIVELY.
IMPLEMENTED AND MONITORED HR POLICIES AND PROCEDURES.
MAINTAINED EMPLOYEE LEAVE RECORDS AND TRAINING DATA.
PROCESSED PAYROLL AND MANAGED RELATED DATABASES.
THE CASTLE OF ART THEATRE
HR COORDINATOR
JANUARY 2023 – JUNE 2023
MAINTAINED AND UPDATED HR DATABASES AND EMPLOYEE RECORDS.
HANDLED PAYROLL INPUTS AND MANAGED EMPLOYEE GRIEVANCES.
OVERSAW TRAINING DOCUMENTATION AND SUPPORTED HR OPERATIONS.
BRAWN LABORATORY LTD.
HR EXECUTIVE
JUNE 2021 – DECEMBER 2022
OVERSAW EMPLOYEE RECORDS AND MANAGED HR DATABASES.
MAINTAINED ATTENDANCE, LEAVE, AND TRAINING LOGS.
ASSISTED IN DEVELOPING AND UPDATING HR SYSTEMS AND MANUALS.
SUPPORTED PAYROLL PROCESSING AND BONUS CALCULATIONS.
SSDSR SECONDARY SCHOOL
ADMINISTRATIVE ASSISTANT & COMPUTER TEACHER
JULY 2018 – MARCH 2019
DRAFTED OFFICIAL COMMUNICATIONS AND MANAGED SCHOOL EMAILS.
MAINTAINED TUITION FEE RECORDS VIA SCHOOL SOFTWARE.
DELIVERED COMPUTER TRAINING TO STUDENTS, FOCUSING ON APPLICATIONS LIKE MS WORD, EXCEL, POWERPOINT.
SUPPORTED STUDENT PROGRESS TRACKING AND IT LAB MAINTENANCE.
KL MEHTA DAYANAND PUBLIC SCHOOL
PRIMARY TEACHER
JANUARY 2016 – JULY 2018
CONDUCTED ONLINE AND IN-PERSON CLASSES.
CREATED POSITIVE LEARNING ENVIRONMENTS AND LESSON PLANS.
MONITORED STUDENT PROGRESS AND ENGAGED WITH PARENTS ON ACADEMIC PERFORMANCE.
ANAND TRADERS
DATA ENTRY OPERATOR
NOVEMBER 2014 – SEPTEMBER 2015
ENTERED AND VERIFIED DATA ACCURACY.
HANDLED MAIL DISTRIBUTION AND DATABASE UPDATES.
RESOLVED ORDER DISCREPANCIES AND ENSURED BILLING ACCURACY.
CAREER BREAK DUE TO MARRIAGE
AALIANZ AUTOMOBILES
CUSTOMER SUPPORT EXECUTIVE
APRIL 2009 – SEPTEMBER 2010
ADDRESSED CUSTOMER QUERIES AND COMPLAINTS VIA PHONE AND EMAIL.
COORDINATED WITH AFTER-SALES AND TECHNICAL TEAMS.
SCHEDULED CLIENT APPOINTMENTS AND ENSURED CUSTOMER SATISFACTION.
SKILLS
HR Operations & Compliance HR Operations & Compliance
Payroll Management
Employee Grievance Handling
Data Entry & Documentation
Computer Literacy: MS Office, Email Drafting
Strong Communication & Positive Attitude
Team Collaboration & Multitasking
eam Collaboration & Multitasking
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