Customer Service Residential Aide
Resume:
Brooklyn, NY *****
*****************@*****.***
Jahmeek Harrison
SKILLS
Experienced Residential Aide and Customer Service Specialist with over a decade of hands-on experience in residential care, facility maintenance, and frontline service roles. Skilled in maintaining clean, safe environments, supporting vulnerable populations, and fostering a welcoming, client-centered atmosphere. Reliable, adaptable, and committed to excellence in every task.
EXPERIENCE
Residential Aide
NAICA – Bronx, NY
June 2024 – Present
● Provide daily support and supervision to residents in transitional housing.
● Conduct regular wellness checks and assist with conflict de-escalation.
● Maintain cleanliness of communal areas and monitor safety protocols.
● Collaborate with case management staff to ensure resident needs are addressed promptly. Housekeeper / Residential Aide
Breaking Ground – Brooklyn, NY
December 2022 – March 2024
● Ensured cleanliness and hygiene of residential facilities.
● Assisted residents with daily living tasks, including laundry and housekeeping.
● Maintained accurate inventory of cleaning supplies and replenished as needed.
● Worked alongside support staff to resolve facility and resident issues. Front Desk Security
United Staffing – Brooklyn, NY
October 2021 – May 2022
● Monitored building access, ensuring the safety of residents, staff, and visitors.
● Conducted regular surveillance and responded to security incidents.
● Provided front desk support, including ID verification and visitor guidance. Parks Maintenance Worker (Seasonal, Per Diem)
NYC Department of Parks & Recreation – Brooklyn, NY January 2021 – July 2021
● Performed landscaping and maintenance duties across public parks.
● Conducted inspections to identify safety hazards and maintenance needs.
● Supported public engagement by ensuring parks remained clean and accessible. Crew Member
Popeyes – Stockbridge, GA
April 2019 – April 2021
● Delivered customer service in a fast-paced food environment.
● Maintained kitchen sanitation and ensured adherence to health regulations.
● Assisted with inventory management and team coordination. Crew Member / Co-Leader
Chuck E. Cheese – Stockbridge, GA
January 2019 – August 2020
● Oversaw game and attractions areas, ensuring safety and enjoyment for guests.
● Trained new team members and supported food preparation.
● Maintained venue cleanliness and compliance with safety protocols. Crew Member
Arby’s – Stockbridge, GA
October 2013 – September 2018
● Ensured high standards of food preparation and hygiene.
● Assisted with customer inquiries and resolved service-related issues.
● Supported daily operations, including cleaning and restocking. EDUCATION
Eagles Landing High School – McDonough, GA
Diploma Earned, 2015
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