Customer Service Specialist, Content/Data Writer, Senior Sales Rep.
Resume:
Isaac Harris
*************@*****.***
Objective:
*Highly skilled and versatile professional writer with a proven track record of delivering exceptional content in various formats.
*Seeking a challenging position where I can utilize my creativity, research skills, and passion for writing to produce engaging and impactful work for diverse audiences.
Experience:
1. Senior Content Writer Metro Parks Tacoma December 2012-March 2016
- Created and managed employees and content for company website, including blog posts, articles, and promotional materials, resulting in a significant increase in organic traffic and customer engagement.
- Developed and implemented content strategies to support marketing campaigns, resulting in a 20% increase in lead generation.
- Successfully managed, booked, and processed rental events at our facility in addition to hosting the events and daily successfully selling memberships to the facility.
- Collaborated with cross-functional teams, including designers and SEO specialists, to optimize content for search engines and improve user experience.
2. Freelance Writer January 2007-Current
- Work with various clients to produce high-quality articles, blog posts, website copy, and social media content across multiple industries.
- Consistently meet deadlines while maintaining exceptional quality and adhering to client guidelines.
- Conduct in-depth research on diverse topics to provide well-researched, informative, and engaging content.-
-Develop strong client relationships through effective communication and understanding of project requirements.
-Diligent and consistent working remote position if required
3. P.O.S. Supervisor Kohls Jan. 2016-March 2022
-Oversaw all sales to ensure quality customer service was being exhibited.
-Trained all new employees how to properly solicit credit.
-Remained #1 in the district for total number of new credit accounts processed
-Displayed exceptional customer service on a daily basis
-Met goals and ensured entire team met goals daily.
4. Editorial Intern Northwest Publishing April 2017- March 2022
- Assisted in the editing and proofreading process for manuscripts, ensuring grammatical accuracy and adherence to style guidelines.
- Conducted fact-checking and research to verify information presented in manuscripts.
- Collaborated with authors to provide constructive feedback and suggestions for improving their work.
- Assisted in various administrative tasks, such as organizing submissions and maintaining content databases.
Skills:
-Significant sales skills and proficient in finding creative ways to make sales with substantial consistency.
- Exceptional writing skills with a strong command of grammar, style, and tone.
- Proficient in conducting thorough research and synthesizing complex information into clear and concise content.
- Expertise in creating engaging and SEO-optimized content for various platforms.
- Excellent time management and organizational skills, with the ability to meet tight deadlines without compromising quality.
- Proficient in using content management systems (CMS) and familiarity with SEO tools.
- Strong interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams and clients.
Education:
Bachelor of Arts in English Literature [University of WA] [2011]- incomplete
Portfolio:
Available upon request.
References:
Available upon request.
Contact this candidate