Personal Assistant Data Entry
Resume:
C
Jasmine
Cooper
JasminC@SheerWhite
CleaningService.Onlin
e
Cincinnati, Ohio 45245
SUMMARY
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Passionate about continuous learning and professional development. Eager to contribute to a dynamic team and support organizational goals.
SKILLS
Customer Relations
Verbal and Written Communication
Hiring and Staffing
Direct Patient Care
Grooming and Bathing Assistance
Medical Terminology Knowledge
Patient Mobility Support
Infection Control Procedures
Calm Under Stress
Route Logs
DOT Regulations
Staff Management
Effective Communicator and Public
Speaker
Adaptable and Flexible
Customer service
Communication skills
Commercial Driving
Phone etiquette
Data entry
School Bus Driving
Personal Assistant Experience
EDUCATION AND TRAINING
Associate of Applied Science: Surgical Technician
Brown Mackie College 2010
Fort Mitchell, KY
Completed comprehensive coursework focusing on operating room procedures and patient safety
Gained hands-on clinical experience in surgical settings I took leave to care for a terminally ill family member Note: The school closed and lost accreditation before degree completion EXPERIENCE
Owner
Cincinnati, OH
Sheer White Cleaning Service/ Oct 2016 to Current
Expanded a successful cleaning company, significantly increasing the client base through strategic marketing and exceptional service. Streamlined operations and implemented efficient processes, reducing overhead costs and improving profitability.
Cultivated strong client relationships, achieving high customer retention rates and generating referrals.
Recruited, trained, and managed a team of employees, fostering a positive work environment with low staff turnover.
Oversaw all financial aspects, including budgeting, invoicing, and accounts management.
School Bus Driver (Class B CDL), Peterman Transportation Cincinnati, OH April 2022 – September 2022
Maintained an impeccable safety record while transporting students, including those with special needs.
Provided compassionate assistance to all students, ensuring their comfort and safety.
Conducted thorough pre-trip and post-trip inspections to ensure vehicle functionality.
Adhered strictly to safety rules and DOT regulations during all operations. Personal Assistant to the Owner, Romohr Electric
New Richmond, OH January 2016 – December 2021
Enhanced office efficiency through reorganized filing systems and streamlined procedures.
Assisted in financial management, reducing expenses through budget adherence. Improved interdepartmental communication and collaboration. Managed procurement for remote job sites, ensuring timely delivery of materials. Server, O'Charley's
Eastgate, OH January 2015 – June 2016
Provided attentive service, contributing to increased customer loyalty. Attended required trainings and meetings to improve service skills. Managed multiple tasks in a dynamic environment while maintaining composure. Worked closely with team members to ensure seamless front-of-house operations. Cook, Server, 2nd Shift Relief Manager, Waffle House Georgetown, KY June 2013 – August 2015
Acted as second shift relief manager, overseeing staff and operations. Managed shift finances, including closing out sales and preparing deposits. Ensured staff coverage and managed scheduling effectively. Addressed customer concerns promptly, enhancing satisfaction. Maintained cleanliness and organization in food prep and dining areas. Hospice Caregiver
Latonia, KY January 2010 – June 2013
Provided full-time, compassionate nursing care to my dying mother in our home. Administered medications, monitored vital signs, and managed symptom relief to ensure her optimal comfort and dignity.
Responded promptly to any medical emergencies, providing immediate interventions when necessary.
Collaborated with hospice care team, including nurses and physicians, to optimize care plans.
Offered emotional support to other family members during this challenging time. Surgical Technology Coursework, Brown Mackie College Fort Mitchell, KY February 2007 – January 2010
Completed comprehensive coursework focusing on operating room procedures and patient safety.
Gained hands-on clinical experience in surgical settings. Took leave to care for a terminally ill family member. Note: School closed and lost accreditation before degree completion. Owner, Upkeep Lawn Services
Cincinnati, OH June 2006 – August 2010
Established and grew a successful landscaping business. Supervised and trained a team of 10 landscaping technicians. Provided personalized service, resulting in high customer satisfaction. Oversaw maintenance and repair of equipment, reducing downtime. Inbound Call Center CSR, US Bank
Cincinnati, OH July 2005 – March 2006
Utilized CRM software to document interactions and update accounts. Resolved complex issues by collaborating with cross-functional teams. Consistently met call quality and customer satisfaction goals. Shipping Coordinator, Randstad Staffing at Ford/ZF Transmission Plant Batavia, OH August 2000 – July 2005
Managed inbound and outbound shipping operations at the Ford/ZF Transmission Plant.
As the only staff member on-site during my 16-hour Saturday shift, demonstrated high levels of responsibility and reliability.
Arranged expedited shipping for critical parts delayed by customs, including resolving issues at the Canadian border.
Liaised with suppliers, freight carriers, and customs officials to ensure timely delivery of essential parts.
Addressed shipping challenges efficiently, minimizing production downtime. Collaborated with various departments to streamline shipping processes. Outbound Call Center CSR, Burke Inc.
Milford, OH February 1999 – August 2000
Entered and verified data accurately, ensuring data integrity. Maintained security of sensitive information per protocols. Managed multiple projects while meeting strict deadlines. Contributed to team goals through effective collaboration. Former State Tested Nursing Assistant (STNA/CNA)
Cincinnati, OH May 1995 – December 1998
Became one of the youngest STNAs in Ohio history.
Provided high-quality care in home health and skilled nursing facilities. Worked with healthcare teams to develop individualized care plans. Acknowledged for compassion and excellence in patient care Certifications and Licenses
Class B Commercial Driver's License (CDL B)
Passenger Endorsement
School Bus Endorsement
Former State Tested Nursing Assistant (STNA) Certification Class D Driver's License
Skills
Leadership & Management: Team supervision, mentorship, strategic planning. Customer Service Excellence: Client relations, retention strategies, conflict resolution. Logistics & Supply Chain Management: Shipping coordination, expedited shipping solutions.
Healthcare Proficiency: Direct patient care, medical terminology, infection control. Transportation & Compliance: Commercial driving, DOT regulations adherence. Administrative & Financial Acumen: Bookkeeping, financial management, data entry.
Effective Communication: Verbal and written communication, public speaking. Adaptability & Multitasking: Thrives in dynamic environments, strong organizational skills.
Technical Proficiency: CRM software, Microsoft Office Suite, equipment maintenance.
Problem-Solving: Ability to address challenges efficiently and effectively. Additional Information
Professional Integrity: Known for honesty, reliability, and ethical conduct. Continuous Improvement: Committed to ongoing learning and skill enhancement. Community Engagement: Involved in local community service and volunteer work. Recognition: Earned commendations for excellence in service, leadership, and care.
Contact this candidate