Finance Supervisor
Resume:
AMANDA HAZLETT
S U MMARY
Experienced Business Supervisor looking to contribute to an organization that values hard work, success and innovative thinking. Eager to contribute to a teams success through hard work, attention to detail, excellent organizational skills, and strong communication skills. Extensive track record of managing operational processes, successfully implementing strategic business initiatives by building relationships with employees across all levels of the organization, stakeholders, and customers. Offers excellent leadership skills, employee development, and committed to team coordination.
E X P E R I E N C E
Finance Supervisor SPBM/Medical/Dental/DODD
Gainwell Technologies Dublin, Ohio March 2022 - Current Payee Administrative Supervisor
Assurant Springfield, Ohio September 2015 - March 2022 Managed and coached a team of ten junior and senior financial analysts and four quality assurance associates.
Employee hiring, onboarding, and training.
Evaluating employees' performance reviews and assessments. Providing assistance and guidance to help improve or advance employees' careers.
Assign and monitor daily processes to analysts to ensure accuracy and SLAs are met.
Ensure compliance with federal and state financial legal requirements by reviewing existing and new legislation, and enforcing adherence to requirements. Built and tested operational processes to perform AR, AP, and CR, bank reconciliation, and 1099 reports.
Prepare financial reports by collecting, analyzing, and summarizing information, issues, and trends.
Collaborate with other cross-functional teams to ensure effective communication, SLAs, and processes are met.
Collaborate with management and the client to review and discuss financial decisions.
Support the development and updating of key documents related to Operational Finance.
Troubleshoot and research issues that may arise within the Finance Scope of Responsibility.
Built and worked with the internal Quality Assurance team to audit all financial processes.
Coordinated the audit process by providing the required documentation to auditors in a timely manner.
Manage a weekly billion-dollar financial cycle by analyzing and reviewing all claims from providers, and ensuring financial transactions are recorded accurately. Manage the company's billion-dollar bank accounts. Manually assign daily workflow to team
Create more efficient ways to increase efficiencies S K I L L S
Accounts receivable and payable
Self-motivation
Organization
Staff recruitment and hiring
Customer service
Problem-solving
Team building
Client relationship
Reporting oversight and prioritizing
Verbal and written communication
Staff training
Strong Work Ethic
Processes and procedures
MS Office
Microsoft Teams
PowerPoint
MySQL
SAP
C O N T A C T
**************@*****.***
Springfield, OH 45502
Bold Profile
E D U C A T I O N
Healthcare Administration
Management, Human Resources
University of Arizona Global Campus
November 2024
High School Diploma
Northeastern Local School District,
Springfield
May 2000
High School Diploma
Clark County Joint Vocational School,
Springfield
May 2000
Pharmacy Technician
CVS Springfield, Ohio September 2015 - March 2022 Monitor quality for each individual and as a team
Mentor and assist 17 direct employees and 105 indirect employees Manage client payees
Train incoming Team Leads
Manages time off requests to ensure compliance
Back up other Supervisors and Operational Managers Maintain a professional relationship with clients and upper management Run reports for KPI or SLA requirements
Problem solving to aid quality, compliance for low performing employees Ensure federal and state laws are being followed and updated in companies operating procedures
Customer Service for incoming and outgoing calls
Take important steps to ensure all medication needs and regulatory compliance standards are met for our patients
Demonstrate ethical conduct and maintain patient confidentiality Work assigned stations to fill patient prescriptions safely and accurately, process credit/debit transactions for the customer
Ensure customer knowledge of medication
Providing quality caring service that exceeds customer expectations Perform all packaging, staging, returns, and receiving requirements as needed Call insurance plans to follow-up on submitted prior authorizations in a timely manner
Communicate any changes to prior authorization criteria or issues related with various insurance plans and processors to management team Scan and send new or authorized orders to the appropriate destination Track all claim detail, activity, and outcomes as directed Cross train for coverage of other positions
Follow all applicable government regulations including HIPAA Reconcile facility responses via online communications portal R E F E R E N C E S
Available upon request
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