Dunestcka Espaillat
New York Cell: 917-***-**** *******@*****.***
Professional Summary: Dedicated and organized professional with experience in office services and facilities management. Self-motivated, reliable, and flexible professional who thrives working in a fast-paced environment with minimal supervision. Have a demonstrated history of providing exceptional support in the legal field.
Experience:
Kennedys Law, Ny
6/17/2024-Present
Office Services Assistant:
Front Desk Management: Serve as the initial point of contact, ensuring a professional and welcoming atmosphere. Greet guests and visitors with professional demeanor and provide general support. Respond to calls and emails; handle distribution of mail including FedEx/UPS shipping and receiving, in a timely and efficient manner.
Office Coordination: Efficiently sort and distribute any building communications, ensure mail and deliveries are handled promptly, maintain a detailed inventory of office supplies, and support any and all office-related requests.
Event Support: Work closely with Office Manager on internal and external events (lunches, happy hour, dinners). Provide assistance to high-level directors and senior managing partners. Facilitate with in-house or off-site activities such as parties, celebrations, employee engagement events, conferences, and community outreach.
Facilities Management: Handle basic facility-related tasks, including managing the Desk Booking System, resolving office equipment malfunctions, and Coordinate with building contractors and Facilities for necessary maintenance and repairs.
Administrative Tasks: Act as a liaison with facility management vendors, including maintenance, catering and security services. Serve as central coordinator for site visit scheduling. Inventory, order, and stock all office supplies and kitchen areas.
Shulman & Hill Law, NY
12/2021 – 1/2024
Office Coordinator:
Provide comprehensive administrative support to attorneys and team members, including drafting correspondence, preparing presentations, and creating reports.
Assist in coordinating events, conferences, and meetings.
Monitor, prioritize and follow up on attorney email, correspondence, appointments and phone calls.
Coordinate and manage attorney calendars, including scheduling meetings, appointments, and travel arrangements.
Process all incoming/outgoing mail, including regular mail, certified mail.
Anticipate scheduling conflicts and proactively resolve them to optimize time management.
Oversee the smooth operation of the office environment by managing team schedules, and resources.
Procurement of office supplies and inventory management.
Maintain office equipment and escalate service calls as needed.
Ability to work independently and with a team.
Harlem United Healthcare, NY
2/2015 - 8/2020
Office Assistant:
Greeted and directed guests in a professional and courteous manner.
Assisted in training new employees, clarifying, and communicating work procedures and company policies while utilizing latest training support standards and procedures.
Provided high level and exceptional customer service both internally and externally.
Communicate effectively, building positive relationships with clients, assistants and internal staff.
Ability to work in a fast-paced environment.
Just In Time, Fort Hood, TX
9/2014 to 1/2015
Medical Clerk:
Provided administrative support in response to patient inquiries on authorized treatment, availability of facilities for medical care.
Notified appropriate personnel of scheduled appointments and medical records and files required.
Updated demographics on Medical Protection System (Med pros) for soldiers (Active Duty, Reserves, and National Guard) that were deploying to Iraq and Afghanistan and redeploying from Iraq and Afghanistan.
Scheduled appropriate patient appointments manually and/or into Composite Health Care System (CHCS). Entered, and-or retrieved information and data from the CHCS program.
Maintained patient confidentiality and upheld all Health Insurance Portability and Accountability Act (HIPAA).
Education and Training:
Boston Reed College, Medical Assistant, Killeen, TX (2011)
CB Nursing School, and Nurse Assistant, Copperas Cove, TX (2009)
Certified Medical Assistant
Certified Nurse Assistant
CPR Certified
Key Skills:
Organized
Detailed Oriented
Interpersonal
Adaptability
Flexibility
Software Knowledge and Languages:
Microsoft Office Suite– Word, Excel, PowerPoint
Google Chrome
Lithify
Teams
Trial works
Fluent in English and Spanish
References: Upon Request