Customer Service Entry Level
Resume:
ALICIA DAY
**** ********** **** *******, ** ***** 813-***-****
************@***.***
PROFESSIONAL
SUMMARY
Committed and hardworking Team Leader with 5 1/2 years experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer service questions and ringing up customers. Creative problem solver versed in customer service. Friendly cashier offering more than 2 years of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions.
SKILLS • Customer Service
• Team Member
• Cash Handling
• Cashiering
• Food Service
WORK HISTORY ENTRY LEVEL PROCESSING 07/2020 to CURRENT Quest Diagnostics Tampa, FL, US
• Processing COVID 19 Tests I'm with the temp agency All Medical ENTRY LEVEL PROCESSING 07/2020 to CURRENT
Quest Diagnostics Tampa, FL, US
• Processing COVID 19 Tests I'm with the temp agency All Medical CASHIER 05/2018 to 08/2020
Walmart Tampa, FL, US
• Counted cash in register drawer at the beginning and end of shift Restocked arranged and organized merchandise in front lines to drive products and sales
•
Checked identification for proof of age and refusing alcohol and tobacco sales to underage customers
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• Checked prices for customers and processed items by scanning barcodes CASHIER 05/2018 to 08/2020
Walmart Tampa, FL, US
• Counted cash in register drawer at the beginning and end of shift Restocked arranged and organized merchandise in front lines to drive products and sales
•
Checked identification for proof of age and refusing alcohol and tobacco sales to underage customers
•
A D
• Checked prices for customers and processed items by scanning barcodes TEAM LEADER OF HOUSEKEEPING 10/2014 to 05/2020
Crothall Healthcare Tampa, FL, US
• Handled calls in a timely manner to address inquiries and concerns Developed team communications and information for the morning meetings
•
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
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Worked with customers to understand needs and provide excellent customer service
•
TEAM LEADER OF HOUSEKEEPING 10/2014 to 05/2020
Crothall Healthcare Tampa, FL, US
• Handled calls in a timely manner to address inquiries and concerns Developed team communications and information for the morning meetings
•
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
•
Worked with customers to understand needs and provide excellent customer service
•
EDUCATION High school or equivalent 05/2001
Brandon High School, Tampa, FL
PERSONAL
INFORMATION
Visa Status: Authorized to work in the US for any employer
• Work Permit: Authorized to work in the US for any employer
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