Customer Service Delivery Driver

RANDY HARSTVEDT

**********@*****.*** 414-***-**** Milwaukee, WI

SUMMARY

Motivated and dependable logistics and operations professional with over 10 years of experience across procurement, purchasing, inventory control, customer service, and delivery. Known for optimizing efficiency, improving vendor relations, and supporting energy-saving initiatives. Strong mechanical aptitude with a proven ability to coordinate cross-functional teams and meet tight deadlines.

AREAS OF EXPERTISE

Procurement & Purchasing

Inventory Control

Energy Efficiency Consulting

Vendor & Client Relations

Logistics & Delivery

Mechanical Aptitude

Scheduling & Planning

Customer Service

Microsoft Office, WIMS, MRP, M-1 Systems

PROFESSIONAL EXPERIENCE

DeliverThat, Milwaukee, WI

Catering Delivery Driver (Part-time)

2021–Present

- Picked up and delivered catering orders from restaurants to businesses.

- Set up food and equipment for clients, ensuring accuracy and professionalism.

Marco’s Pizza, West Allis, WI

Delivery Driver

2022–2023

- Delivered menu and catering items promptly and courteously.

- Assisted with dishwashing and other in-store duties.

Energy Efficiency Resources, Milwaukee, WI

Energy Advisor

2019–2021

- Advised utility customers on cost-saving energy solutions, including LED lighting and water conservation devices.

- Implemented rebate programs through Focus on Energy to reduce upfront costs.

- Worked with multi-facility organizations to install and promote energy efficiency technologies.

Toppers Pizza, West Milwaukee, WI

Delivery Driver & Kitchen Support

2017–2019

- Delivered food orders efficiently and courteously.

- Supported kitchen staff with food preparation and dishwashing.

Advance Auto Parts, Waukesha, WI

DIY Sales & Delivery Associate

2016–2017

- Assisted customers in selecting automotive parts.

- Conducted inventory counts and managed stock accuracy.

MGS Group N.A. (UMS), Germantown, WI

Buyer/Planner

2011–2016

- Procured parts and components for plastic injection molding machines.

- Coordinated with engineering and production teams to ensure on-time delivery.

- Managed drop shipments, vendor relationships, and internal scheduling.

- Reduced inventory overages by 10% and achieved a 99% on-time machinery delivery rate.

- Maintained accurate records and supported annual inventory audits.

EDUCATION & TRAINING

HSED, Florida Department of Education, 1998

University of Phoenix (Online)

Associate Degree Candidate, Information Technology (In Progress)

Professional Development:

- Microsoft Office Training

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