Contact
*********@*****.***
www.linkedin.com/in/ezekiel-
alberty-9730a2311 (LinkedIn)
Top Skills
Accounts Receivable (AR)
Accounts Payable (AP)
Data Entry
Ezekiel Alberty
Office Operations Assistant at Strategic Employment Partners (SEP) Aurora, Illinois, United States
Summary
With my range of dynamic roles across retail and human resources management, I bring a background of driving operational efficiency, enhancing customer satisfaction, and fostering team excellence. During my tenure at Fila, I continued my retail experience by delivering exceptional service, managing operations, and cultivating a culture of excellence as a key holder. Transitioning to an Accounts Payable Specialist role, I optimized processes, managed diverse tasks, and ensured precision in financial transactions. At H&M, I orchestrated store operations, drove sales performance, and nurtured a skilled team through strategic leadership and effective human resource management. As an HR Supervisor at JCPenney, I streamlined recruitment processes, optimized scheduling, and prioritized employee development to foster a culture of growth and adherence to company standards. With a commitment to meticulous detail, operational excellence, and fostering lasting relationships, I am ready to deliver impactful results in any role I take on. Experience
Strategic Employment Partners (SEP)
Office Operations Assistant
May 2024 - Present (11 months)
STEVE PIPER & SONS, INC.
Accounts Payable Specialist
January 2022 - April 2023 (1 year 4 months)
Naperville, Illinois, United States
In my role as Accounts Payable Specialist, I managed a diverse array of tasks aimed at optimizing operations and enhancing customer satisfaction. Utilizing QuickBooks, I created daily sales receipts/orders and monitored customer invoices for residential and commercial orders. Additionally, I oversaw front desk duties, handled tree work/mulch estimates, and efficiently scheduled installations and deliveries using Microsoft Excel/MyRouteOnline/QuickBooks. Page 1 of 3
Weekly audits ensured order accuracy, while I also managed commercial bid requests and reconciled accounts payable. My responsibilities extended to payroll input/audit via ADP Workforce, ensuring precision in employee compensation. This multifaceted role exemplified a commitment to meticulous detail and operational efficiency, culminating in exceptional service delivery. H&M
Department Manager
March 2019 - January 2022 (2 years 11 months)
Joliet, Illinois, United States
As a Department Manager at H&M, I orchestrated various tasks to drive operational efficiency and enhance customer satisfaction. Analyzing and following up on Sales and Profit KPIs, I continuously sought opportunities to improve customer conversion rates. Weekly store planners were meticulously crafted to meet sales goals, aligning with store policies and H&M standards. Managing payroll functions, including closing payroll and completing system reports, ensured seamless operations for associates. Additionally, I handled bi-weekly supply orders, ensuring optimal inventory levels. Taking charge of recruitment, orientation, and new hire training, I nurtured a skilled and motivated team. Through the Infor systems, I strategically allocated hours to sales advisors, optimizing scheduling efficiency. Vigilantly evaluating and overseeing the sales floor, I ensured a conducive environment for sales and customer conversion. Human resource management, including communication of policies and benefits and fostering associate development and morale, was also within my purview. Overseeing the development of sales advisors through planning, touch bases, and in-store training, I facilitated a culture of continuous improvement and excellence. In this multifaceted role, I upheld H&M's values while driving success through effective leadership and operational management.
JCPenney
Human Resources Supervisor
March 2013 - March 2019 (6 years 1 month)
Aurora, Illinois, United States
As an HR Supervisor at JCPenney, I oversaw a range of crucial tasks to streamline operations and enhance employee satisfaction. From managing the store’s open requisitions and screening applicants to executing New Hire Orientation and overseeing talent tryouts and interviews, I ensured a seamless recruitment process. Additionally, I reviewed and created benefit plans, communicated JCPenney benefits to associates, and provided essential Page 2 of 3
information to the store team. Handling payroll functions for 75+ associates, I closed payroll and generated necessary system reports, maintaining compliance with state laws and company policies. Furthermore, I played a pivotal role in scheduling optimization, created and reviewed schedules to maximize resource efficiency. By delegating role-based training and processing HR tasks, I fostered a supportive environment that prioritized employee development and adherence to company policies. Through meticulous observation and note-taking, I documented each associate’s strengths and areas for improvement, contributing to a culture of continuous growth and development.
Education
Aurora University
Bachelor of Business Administration - BBA, Business Administration and Management, General · (August 2016 - August 2019)
Waubonsee Community College
General Education Courses, Business Administration and Management, General · (August 2014 - August 2016)
Waubonsie Valley High School
High School Diploma · (August 2010 - May 2014)
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