Customer Service Team Member

Objective

Motivated team member with over ** years of professional quality customer service. Seeking opportunity

for growth, and utilizing skills to provide exception care and service.

Professional experience

Starcare Speciality Health, Lubbock Texas

Transportation Aide (2013-present)

Transport participants and monitor safety of transportation, and environment

Coordinate with staff members from various residential homes to ensure appropriate pickup and

delivery times of participants.

Maintain open communication with participants and facility to ensure that adequate supplies are

provided.

Experience and knowledge providing care to frail and elderly population

Knowledge and skills in operating standard office equipment and use of Microsoft Office products.

Accurately completes and document participant's appointment times, and disposition by entering

data into Tru Chart in a timely manner.

Reports incidence involving participant to appropriate supervisor

Supervisor Ramon Gamboa Rate of pay $15.00

Xfab Texas, Lubbock Texas

Plasma Tech Department Supervisor/Operator (1990-2013)

Supervised and oversaw team lead, staff and production.

Manufacturing of integrated circuits, answered telephones and direct calls to appropiate staff.

Operate office equipment, such as voice mail messaging systems, use word processing spreadsheet

and other software applications to prepare reports.

1

Maintain processing, production and inspection information and reports.

Inspect materials, components, or products for surface defects and measure circuitry electronic test

equipment.

Study work orders, instructions, formulas and processing charts to determine specifications and

sequence of operations.

Transport finished product to storage or to area for further processing.

Supervisor Brian Poch, rate of pay 18/hr reasoning for leaving Need of different work environment to

maintain health.

Texas Tech University Medical Center, Lubbock Texas

Transportation Aide (1986-1990) 08/01/1986 - 01/01/1990

Transported patients, medical records, files and laboratory results to physicians .

Greeted visitors and direct them to the appropriate staff member.

Supervisor contact human resourcec rate of pay 8:50 reason for leaving better compensation

Hunts Elemtary School, Lubbock, Texas

Domestic Engineer (1984-1985) 11/01/1984 - 05/1/1985

Maintain and cleaned environment per industry procedures and regulations

Worked independently limited supervision

Supervisor contact human resources, rate of pay 3.25 hr reason for leaving better compensation

Education

International Business College, Lubbock Texas (1983-1984)

Certificate in Secreterial Science Course study administrative office and data entry

Estacado High School, Lubbock Texas (1979-1983)

Diploma

2

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