Patient Services Administrative Specialist
Resume:
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Prior Lake, MN * **************@*****.*** * 612-***-****
EXPERIENCE
Patient Services and Administrative Specialist Bloomington, Minnesota
Golden Sun Chiropractic May 2022 — Current
© Generated and submitted detailed insurance bills for patient services, ensuring compliance with policy guidelines
and reducing claim denials.
© Collected and processed payments from insurance providers and patients, reconciling accounts and ensuring
timely and accurate revenue collection.
e Executed marketing strategies, reaching 500+ clients monthly, converting 50 new clients through booths, securing
30 appointments via cold calls, and boosting visibility through events.
¢ Analyzed and accurately coded over 50-70 weekly insurance claims, minimizing submission errors, and ensuring
prompt processing and reimbursements.
Life Insurance Broker Prior Lake, Minnesota
WFG National Title Insurance Company (Remote) January 2024 — Current
e Actively listened to clients’ needs, creating customized plans that addressed unexpected expenses and secured
financial stability.
e Prepared personalized quotes tailored to client’s needs and budgets, ensuring affordability without overstretching
their monthly finances.
e@ Conducted detailed consultations to understand client concerns, ambitions, and fears.
e Assisted clients in estimating costs for significant life events, like retirement and college tuition.
Substitute Teacher Spanish & Family Educator Prior Lake, Minnesota
The Blake School March 1999 — May 2022
© Demonstrated time management and organizational skills by balancing academic, extracurricular, and household
tasks.
© Capitalized on proficiency as a native Spanish speaker, delivering Spanish language lessons.
© Reinforced vocabulary, grammar, and conversational skills for students of varying proficiency levels.
Homeschooled four children from preschool through high school, creating 1,000+ hours of tailored curriculum
annually and achieving key academic milestones.
Community Involvement
Chapter Coordinator and Administrator Prior Lake, Minnesota
Institute for Cultural Communicators March 2012 — September 2019
e Coordinated with area leadership team to plan state, national, and international speech tournaments.
© Led weekly meetings, designing lessons to enhance public speaking, debate, and leadership skills.
© Created and presented leadership and communication workshops to adult coaches.
SKILLS
Technical: Proficient in Office Ally, Scheduling Softwares, Zoom, Outlook, Working Knowledge of Excel
Personal: Listening, Building trust, Providing tailored solutions, Organization, Problem-solving, Communicator
Fluent in English and Spanish
EDUCATION
RASMUSSEN UNIVERSITY Bloomington, Minnesota
Elective classes: Foundations in Health and Communication 2023
NATIONAL UNIVERSITY AUTONOMOUS OF HONDURAS Tegucigalpa, Honduras
MEDICAL DOCTOR (MD) 1989
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