Property Management Manager

Colette Semien

Experienced Property Management & Office Operations Professional

Fairfax, VA 22033 ***********@*****.*** +1-504-***-**** Professional Summary

Detail-oriented and results-driven property management professional with strong office management expertise. Extensive experience in leasing, financial reporting, and resident relations, combined with excellent organizational, communication, and problem-solving skills. Proven ability to maintain high occupancy rates, oversee administrative functions, and provide top-tier service to residents and stakeholders. Adept at streamlining office processes and enhancing team productivity.

Work Experience

Assistant Property Manager

Greystar – Fairfax, VA November 2022 – January 2025

• Managed office operations, including resident inquiries, lease renewals, and documentation processing.

• Ensured timely rent collections and financial reporting, reducing delinquency rates.

• Coordinated office schedules, managed communications, and provided administrative support to senior management.

• Assisted in the preparation of budgets and maintained accurate financial records.

• Fostered a positive resident experience through effective office interactions, addressing concerns, and facilitating issue resolution. Assistant Property Manager

Rose Valley Capital – Fairfax, VA February 2021 – November 2022

• Supervised leasing operations and conducted tours while managing office responsibilities.

• Maintained accurate records of tenant applications, contracts, and financial transactions.

• Supported office staff with administrative duties such as managing correspondence, scheduling meetings, and updating property files.

• Handled tenant relations, ensuring a smooth experience by addressing issues promptly and professionally.

Property Management Administrative Assistant

SOME, Inc. – Washington, DC March 2020 – February 2021

• Provided comprehensive administrative support to property management operations, including processing applications and coordinating maintenance requests.

• Assisted in managing office functions, such as organizing files, data entry, and report generation.

• Communicated with residents regarding lease agreements, renewals, and program compliance.

• Supported property management team with day-to-day office tasks, contributing to the efficiency of office operations.

Resident Counselor

Cornerstones Inc. – Herndon, VA June 2020 – March 2021

• Assisted residents with resource coordination and mental health support, managing records and ensuring timely follow-up.

• Maintained accurate documentation of resident interactions and counseling sessions.

• Supported office operations by coordinating meetings, filing documents, and ensuring compliance with internal procedures.

Temporary Property Manager

The Liberty Group – Arlington, VA June 2017 – February 2020

• Assisted in managing leasing functions and office operations for multiple properties across the region.

• Handled tenant applications, financial records, and correspondence.

• Supported office management in document preparation and filing. Education

Bachelor’s in Communications & English Literature

Loyola University – New Orleans, LA 1999

Contact this candidate