Program Management Project Manager

Steven Craig Sabey, MBA, RTE, PMI-ACP

Lehi, Utah 84043

801-***-**** • ******.*****@*****.*** • LinkedIn Profile Technical Portfolio & Program Management Professional Multifaceted technical career with proven track record of innovation and success Technically sophisticated and certified project and program management professional with solid history guiding projects and strategic initiatives through the software delivery lifecycle. Broad knowledge and success implementing tactical plans and processes designed to improve productivity and increase resource efficiencies. Proven background guiding stakeholders through complex operations, collaborating with cross functional leaders to enhance protocol, and overseeing a $100M budget. Skilled trainer and project leader with robust background orchestrating competing priorities and introducing innovative solutions to challenges and risks. Core Competencies:

• Full Life Cycle Program Management • Agile Methodologies / Integration

• Systems Launch / Implementation • Scaled Agile Framework

• Cross-Functional Team Leadership • Problem Resolution / Troubleshooting

• Client Relationship Management • Business / Technical Process Improvement Technical Proficiencies

Platforms: Windows 10, Android, Mac OS, Chrome,

Tools: Microsoft Word, Project, Excel, Outlook, PowerPoint, SharePoint, JIRA, WIKI, Domo, ZenDesk, CA Agile - Rally, Planview, SalesForce (SFDC), PPM Optics (PPMO), ServiceNow, Adobe Tools, QuickBooks, MS Azure, AWS, Monday.com

Soft Skills: Leadership, Motivation, Forecasting, Mentoring, Communication, Collaboration, Organization, Prioritization, Problem Solving, Adaptability, Transparency, Anticipation, Financial Planning Professional Experience

Optum, United Health Group, Salt Lake City, UT

Technical Program Manager & Pillar Lead Agile Practitioner III, 2019 – Present Interface with cross-functional leaders and senior management across the portfolio and throughout the PMO to orchestrate the development, execution, and release to production of prioritized features and initiatives.

• Collaborate with cross-functional Sr. Executive teams to direct all aspects of the program financial forecasts against over a dozen programs and more than $100M cost center budget.

• Improve annual NPS scores (2023 +5-point improvement) by enhancing the release process and seamlessly improving client user experience, communication, responsibilities, and outcomes.

• Proactively drive program execution, drive quarterly planning processes, and lead the development priorities and release schedules to grow internal operating income (IOI) to exceed $800M in revenue.

• Spearhead the development and continuous improvement of the SaFe (Scaled Agile Framework) methodology. Eliminate roadblocks and development constraints in line with 0perating procedures.

• Oversee YoY accounting forecasts and budget requirements for a team of nearly 200 resources. Continued...

Steven Craig Sabey, MBA, RTE, PMI-ACP

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Optum, United Health Group, Salt Lake City, UT

Technical Project Manager, 2014 – 2019

• Implemented change management strategies and tactical plans across the organization’s functional barriers, reducing Feature Cycle Time (FCT) and Time to Build (TTB) by 25%.

• Drove tactical decisions for projects and engaged with teams to control risks, resolve projects-specific issues and partner concerns quickly and effectively.

• Implemented course of action to address project slippage and defined strategies to eliminate constraints.

• Performed cost analysis functions, including ROI, budgets, and benefit analysis on projects and programs valued at annual revenue of $800M. Delivered PMO process mappings to senior leadership. Remedy Informatics, Sandy, UT

Implementation Project Manager, 2012 – 2014

• Provided technical leadership on client-facing projects and data registries valued at more than $30M.

• Successfully reduced schedule and overhead budgets by 25% through the initiation of best practice and protocols. Improved release times year-to-date by 15% and reduced client-released defects.

• Delivered engineering support and conducted technical presentations, product demonstrations, and customer training, leading to new contract terms of $12M. Adobe Systems, Orem, UT

Project Manager Data Analyst, 2010 - 2012

• Analyzed business requirements, configured applications, and provided data feedback on profitability; exceeded internal Key Performance Indicators (KPI) and MBOs to successfully earn monetary rewards.

• Launched new products to market, reported findings and results to the Sr. Director of Operations, completed forecasting of financial resources and staff, and oversaw audits of internal SOX Compliance.

• Enhanced pricing protocols for multiple Adobe products with annual revenue stream of $155M. Amerifill International Sorenco Laboratories, Salt Lake City, UT Project Manager Senior Sales Manager, 2008 - 2010

• Closed negotiations and deals amounting to $12.5M of business for the organization.

• Presented sales and production forecasts versus actuals to senior leadership. Developed strategies for successful analytics and managed the service level agreements for clientele. Education and Credentials

Master of Business Administration (MBA) – Project Management/Operations, University of Utah, SLC, UT Bachelor of Communications in Marketing & Advertising, Brigham Young University, Provo, UT Certifications: SaFe 4.0 Certified SaFe Agilist PMI-ACP LeSS Certified Certified Scrum Master Release Train Engineer Korean Speaking Linguistic Certified

Professional Development: PMI – Agile Certified Practitioner Delivery Management Database Analytics Quality Assurance, QuickBooks, Financial Reporting

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