Jala Fogle
********@*****.***
***, **** ****** **, **********, District of Columbia, 20002, United States
Host Hostess
Professional Summary
Dedicated and customer-focused Hostess with five years of experience in the hospitality
industry, providing exceptional guest service in fast-paced dining environments. Skilled in
greeting and seating guests, managing reservations, and coordinating efficient table turnover
to ensure a seamless dining experience. Adept at handling guest inquiries, resolving concerns
with professionalism, and maintaining a welcoming atmosphere. Possesses strong communication,
multitasking, and organizational skills, with a keen ability to anticipate guest needs and
collaborate effectively with front-of-house and kitchen staff. Committed to enhancing
customer satisfaction and contributing to the overall success of the establishment.
EXPERIENCE
Lulu's Winegarden • Washington, United States • 03/2024 — Present
-Hostess
Welcomed guests with a warm and friendly demeanor, ensuring a positive first impression.
Managed reservations, waitlists, and seating arrangements to maintain a smooth dining
flow.
Assisted guests with menu navigation and provided guidance on the ordering process.
Silver Diner, 3404 Wisconsin Ave NW • WASHINGTON, United States • 03/2021 — 01/2022
Hostess
Communicated effectively with servers and kitchen staff to optimize service efficiency.
Handled guest inquiries and concerns with professionalism to enhance overall satisfaction.
Maintained a clean, organized, and inviting front-of-house environment.
EDUCATION
BA in Environmental Science
Trinity College • Washington, United States • 08/2023 — Present
Highschool diploma in Diploma
Columbia Heights Educational Campus • 08/2018 — 06/2022
SKILLS
Customer Service, Seating Arrangements, Organization, Multitasking, Time Management,
Attention to Detail, Pos system knowledge, Conflict Resolution, QR Code
Merchandise Bathrooms Exterior Lift Guest Service