Product Manager Management
Resume:
Sam Atieh
Product Manager
Liberty, MO
**********@******.***
https://www.linkedin.com/in/sami-atieh
SUMMARY:
I’m a passionate Product Leader who thrives on building and scaling SaaS products that solve real customer problems. I specialize in creating repeatable, data-driven product management processes that drive growth and efficiency. By integrating continuous customer feedback into product strategies, I help teams build solutions that truly resonate with users. With experience across startups in higher education, corporate training, manufacturing, and legal tech. I’ve led cross-functional teams, optimized Agile workflows, and launched enterprise B2B products that make an impact. I enjoy working at the intersection of business, technology, and customer experience— whether it’s driving API integrations, improving platform scalability, or accelerating time-to-market for new features. Skills, Strengths, & Areas of Expertise
EXPERIENCE
ModeOne, Kansas City, MO – April 2024 to Present
Product Manager
Scaled the product strategy and optimized growth for a B2B LegalTech startup, driving market expansion and feature adoption.
• Led a strategic initiative to standardize and unify the Software Development Lifecycle (SDLC), aligning Engineering, Quality Assurance, and DevOps teams under a consistent Agile framework, improving time-to-market of new features.
• Owned the strategic roadmap and prioritized the associated epics, features, infrastructure improvements and critical bug fixes.
• Coordinated with executive and marketing teams to create Go-To-Market strategies for the launch of new products and features.
• Lead sprint planning, backlog grooming, and daily scrum meetings, ensuring alignment across development teams.
• Managed sprint execution, tracked velocity and capacity, and optimized workflows to deliver high-impact product features on time and within scope.
• Owned the end-to-end development lifecycle of API-driven features, leading roadmap planning, business architecture, design, development, and product launch to drive scalable partner integrations and new platform features.
• Owned the strategy, roadmap, and execution for mobile app development on iOS and Android.
• Led the redesign of the company’s enterprise portal, optimizing user flow and improving overall usability.
• Collaborated with executives to benchmark competitors and identify gaps in the market, leading to the development of new features and designs that improved product differentiation and increased market share and retention.
• Conducted functional and usability reviews to validate feature performance, ensuring alignment with user expectations and design best practices.
• Created high-fidelity, interactive prototypes and user flows for new platform features. Highlights:
• Streamlined feature development by 41%, reducing development hours from 118 hours to 83 hours by integrating a new design system and Agile best practices to optimize engineering workflows.
• Accelerated API-Driven Feature Releases by 300%, releasing 10 new features in 9 months through Agile process implementation resulting in improved development velocity and capacity.
• Launched a voice-of-customer initiative, reprioritizing product feature development based on client feedback.
• Created and led a strategic initiative to increase customer retention by redesigning the enterprise portal, resulting in a 100% positive customer feedback rating.
WorkForge, Kansas City, MO - October 2018 to February 2024 Product Manager
Executed the product strategy and optimized growth for a B2B SaaS company in the EdTech Industry
• Led and directed cross-functional teams tasked with the development and launch of innovative products, ensuring alignment with business goals and customer needs.
• Developed and executed go-to-market strategies, collaborating with marketing to drive multi-channel campaigns, including email and direct mail.
• Managed the entire product lifecycle, from planning and development to launch, backlog maintenance, and end-of-life. Product Management & Strategy Product Marketing & Promotion Software Development Lifecycle Cross-functional Team Leadership Go-To-Market Strategies Product Operations Product P&L Enablement Product Launches Product Planning
• Created and maintained product roadmaps, managing timelines, budgets, and resource allocation to ensure on-time delivery.
• Developed product development budgets, estimated revenue, and forecasted team capacity and velocity to optimize execution.
• Designed and implemented pricing strategies for new products, incorporating volume discounts and competitive market analysis.
• Built comprehensive product strategies for each offering, defining target audiences, market selection, and sector-specific approaches using competitive intelligence.
• Conducted advanced competitive analysis to identify market gaps, differentiation opportunities, and areas for strategic advantage.
• Established product line-specific KPIs, leveraging data-driven insights to benchmark performance and refine strategy.
• Created sales enablement materials and trained the sales team on product positioning, competitive comparisons, and objection handling to enhance sales effectiveness.
• Created product requirements documents, epics and user stories incorporating business goals, product and market strategies.
• Collaborated with teams in agile ceremonies, daily stand-ups and retrospective sessions.
• Utilized customer research and data-driven insights to inform product roadmaps and measure the impact of product feature launches on retention.
• Monitored and analyzed product performance, leveraging data to make informed decisions and drive product improvements. Highlights:
• Developed and implemented innovative go-to-market strategies, leading to $1.5 million in recurring revenue in collaboration with sales and marketing.
• Led development of a new product that drove a 105% increase in ACV, and a 48% longer average contract term.
• Led an 82% surge in recurring revenue by implementing strategic channel expansion, optimization and sales enablement initiatives.
• Effectively scaled the sales team and streamlined new hire onboarding through the creation of sales enablement materials. American Business & Technology University, St. Joseph, MO - May 2011 to September 2018 Project & Systems Coordinator (2013 - 2018)
• Coordinated and oversaw the execution of various projects, ensuring they aligned properly with organizational objectives and were completed within designated timelines and budgets.
• Built, developed, and managed an elite product-development team, strategically integrating Agile SCRUM methodologies in order to decrease development time, improve operational efficiency and maximize team productivity.
• Analyzed and evaluated ongoing operational processes and systems, identifying areas for improvement and implementing solutions to increase productivity and reduce costs.
• Leveraged customer feedback and third-party vendor integrations to improved content offerings.
• Managed resource allocation and scheduling, ensuring optimal utilization of personnel and assets for project success. Lead Instructional Designer & Developer (2011 - 2013)
• Implemented an ADDIE-based agile development process, resulting in a 25% reduction in program costs and increased ROI for the company.
• Introduced eLearning into the university’s curriculum, transitioning from solely live online lectures to interactive eLearning modules, improving learning efficiency and leading to the creation of a dedicated eLearning development team.
• Utilized technology and authoring tools to create innovative, interactive learning materials catered to diverse learning styles.
• Collaborated cross-functionally with instructors to incorporate adult pedagogy into the creation of an innovative new digital e- learning products.
• Oversaw the development and implementation of innovative instructional materials; led a team of instructional designers and developers, providing guidance and support to ensure high-quality deliverables and adherence to best practices.
• Collaborated with subject-matter experts and stakeholders to identify training needs and develop tailored learning solutions. Education
Missouri Western State University, St. Joseph, MO
Bachelor of Arts (B.A.) Psychology
Bachelor of Arts (B.A.) Spanish
Certifications and Professional Development
Pragmatic Product Manager Certification
Certified Scrum Product Owner
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