Patient Care Customer Service

MUBIRU MUHAMMAD

Address: ** ******** *** ******* ** Tel: 781-***-****

PROFILE

Passionate and self-motivated radiologic technologist student seeking for employment in the medical field to apply my patient care skills.

EDUCATION

Bunker Hill community college- current

EMPLOYMENT HISTORY

YOUR BESTLIFE HEALTHCARE INC 2023-2024 - CURRENT

Monitor patient condition by observing physical and mental condition, intake exercise.

Support patient by providing housekeeping and laundry services.

Advises on cleanliness and housekeeping.

Maintains a safe, secure and healthy patient environment by following asepsis standards.

Establish productivity standard while maintaining quality patient care.

FREDDY’S HELP 2023

Took and recorded vital signs, and weighed patient as assigned.

Assisted with simple, non-sterile dressings, testing urine, measuring, and recording intake and output, using devices to aid in normal living activities, and teaching self-care hygiene.

Exceeded established productivity standard while maintaining quality patient care.

Provided safe and direct personal care to patients in the home setting under direct supervision of appropriate professional.

Performed and assisted patient with personal care activities, such as, baths, showers, skin and hair care, preparing meals and oral hygiene.

Notified RN of any changes in patient condition in a timely manner and document appropriately.

Recorded all required information on patient chart completely and accurately.

CUSTOMER SERVICE 2022

Customer Service Walmart Supercenter, Pompano Beach, FL

Exceed the standards of experience by maintaining a friendly and customer focused approach with each transaction.

Promote organization's programs such as warranty sales, scorecard, and private label credit card alike.

Provide timely and appreciable customer service, increasing revenue by $8000 per week.

Initiate cash register handling process, which increases efficiency by 20% and customer satisfaction.

Maintain and balance cash registers, ACH and other monetary instruments and solve any discrepancies.

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